BMW of Louisville

Wayne was awesome. Very helpful and knowledgeable. He spent all the time we needed to explain all the optopns and great features of both the cars as well as BMW in general. Bought our car with no stress spent all the time we needed to explain all the optopns and great features of both the cars as well as BMW in general. Bought our car with no stress and/or pressure. We'll see them for my next car! More

We have bought 2 vehicles in the past 18 months and both experiences were great. We were treated fairly on our trades and Ron Able really went above and beyond to make us feel welcome and appreciated. experiences were great. We were treated fairly on our trades and Ron Able really went above and beyond to make us feel welcome and appreciated. More

Sam Swope BMW rocks !!!! I was traveling last week and had to exit the interstate after experiencing a low tire. The service dept was closed but the sales dept was willing to help two gals change a tire. had to exit the interstate after experiencing a low tire. The service dept was closed but the sales dept was willing to help two gals change a tire. Thanks to Mr. Abell for rolling up his sleeves. More

This is the team to deal with !!!! The General Sales Mgr is a Marine and will shoot you straight. Be sure to get him involved when your working your deal. is a Marine and will shoot you straight. Be sure to get him involved when your working your deal. More

Drove 140 mile round trip to look at an '07 BMW M Coupe. Was told "I needed to put an offer in writing" BEFORE I could test drive the car. Absolutely the WORST auto dealership I have ever been to. I explai Was told "I needed to put an offer in writing" BEFORE I could test drive the car. Absolutely the WORST auto dealership I have ever been to. I explained that I had driven a long way to inspect the car, and how in the world could I make an offer on it, before driving it? Ridiculous. The used car manager- Joel Jones, still would not allow a test drive. This was for a 4 year old BMW M Coupe, $35K used car. A stain on the BMW name. Drive to Lexington, KY to Don Jacobs BMW if you are in the area looking for BMW's and prefer not being insulted. More

WONDERFUL PEOPLE. HAVE BOUGHT SEVERAL BMW'S HERE. THE PRICE IS ALWAYS MORE THAN COMPETATIVE, BUT THE SERVICE IS FANTASTIC. IT IS NO WONDER THEY HAVE BEEN THE LARGEST AND BEST DEALER IN KY FOR THE PAST 10 PRICE IS ALWAYS MORE THAN COMPETATIVE, BUT THE SERVICE IS FANTASTIC. IT IS NO WONDER THEY HAVE BEEN THE LARGEST AND BEST DEALER IN KY FOR THE PAST 10 YEARS. More

Mr Thomas was very helpful to me when I picked up a nail in my 528x. he arranged a loaner car for me and had mine fixed the same day. he even refused a tip i offered him. in my 528x. he arranged a loaner car for me and had mine fixed the same day. he even refused a tip i offered him. More

I had the best buying experience ever at Sam Swope BMW! I will recommend them to all my family friends! They treated me so well, and gave me the best price in town on my trade. I will recommend them to all my family friends! They treated me so well, and gave me the best price in town on my trade. More

What a great buying experience...They had exactly what we were looking for and stayed within our budget! We were hesitant to go to a BMW dealership to look for a used car, afraid that they may not have anyth were looking for and stayed within our budget! We were hesitant to go to a BMW dealership to look for a used car, afraid that they may not have anything in our budget but they did! We got wonderful service and a quality used car at a great price! More

I am fortunate to have a dealership I can trust and go to for the tough questions that plague my older (and newer!) BMWs. In our family, since the late '90's, we have purchased 4 new BMWs and 1 used BMW fro for the tough questions that plague my older (and newer!) BMWs. In our family, since the late '90's, we have purchased 4 new BMWs and 1 used BMW from Sam Swope. I have several older BMWs that consume a lot of parts. We have always been happy with the purchase process, and from a parts and service stand-point Sam Swope BMW is top-notch. Sure, the prices for the vehicles are on the higher side compared to like, regional dealerships, but we have always been treated fairly. And, it's not because we "look the part" either. Now, on to parts... there is no better place to buy BMW parts. Especially, if you are a BMW Car Club member. Jeff Byrn in parts has always gone over-the-top to help me out (including leaving parts with the receptionist when I can't make it during normal hours or shipping the parts to me... he's even hand-delivered to my house!). Talking to other folks around the country I consider myself very lucky to have this resource. From the service side, we are also very happy. Edwin Thomas has always really helped us out getting our new and used cars (both purchased at Sam Swope and elsewhere) in for service. Edwin has even offered his own personal car to my mother when she's had her car in for service when a loaner was not available. Top-notch, indeed! Thanks for always helping our family out, Sam Swope BMW. Now, if only you could talk BMW into producing cars that are worth purchasing again the world would be a better place. More