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BMW of Lincoln
Lincoln, NE
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213 Reviews of BMW of Lincoln
My wife and I have bought 2 BMWs from Husker Auto Group and it's been nothing but excellent since we stepped on the lot. Bill Chapman has been awesome and helped us find vehicles that fit our needs and wan and it's been nothing but excellent since we stepped on the lot. Bill Chapman has been awesome and helped us find vehicles that fit our needs and wants. The service department has been very helpful and it's always a quick turnaround. Bill is extremely knowledgable about the cars on the lot and makes sure you know everything about the car, and makes it fun while you learn and test drive. We can tell Husker Auto Group wants you to be happy, and are very readily available even via personal cell phone if we have questions or want to add something to our cars (tint, etc). We recommend this dealership to all of our friends looking for a new vehicle! More
Went in to look at a BMW 530i advertised on a few sites. It was sold when I got there. Salesman didn't know it wasn't available, but took the time to find out, and then find me a 545i in the same price ran It was sold when I got there. Salesman didn't know it wasn't available, but took the time to find out, and then find me a 545i in the same price range. We took the 545i for a test drive, and I told Todd that I thought the price was more than I wanted to pay for a car. THe "sales manager" said they'd give me a good deal on the car, before I took the test drive. I have little, to no, patience for the back and forth game with sales managers. I find it just to be a tactic to prolong the the negotiations. I told the salesman he had one opportunity to get a price I was willing to pay, or I would be going up the road to Markel BMW in Omaha. Unfortunately, the salesmanager didn't think I was serious. I left after he came out a talked directly. Later I called and offered what I was willing to pay, and the deal was done in about 5 minutes. The waiting for two hours for the finance guy was annoying as heck. I had a cashiers check in hand ready to go. The paperwork should have been done by the time I drove back across town with the cashiers check, so I could hand them the check, sign the paperwork and go. More
My wife took our X5 in for an oil change and complete detail. He knew it was going to be several hours, and didn't bother to ask my wife if she wanted a loaner. Seriously, they alway offer me one when I detail. He knew it was going to be several hours, and didn't bother to ask my wife if she wanted a loaner. Seriously, they alway offer me one when I take the vehicles in. They never ask her if she wants one when she does. She sat there 5 hours, and then I got there and sat the next 1 1/2 hours. Service advisor was condecending, and frankly rude. Denied having a conversation with my wife, and then told me that he wasn't going to argue with me about it. They do good mechanical work, however....it never ceases to amaze me that they ALWAYS find a few thousand dollars of work that MUST be done, it's a safety issue, or engine may blow up etc... Another couple was there with a check engine light on, and they were told it was going to cost something in the $5K range to fix it. They were extremely angry as they had just spent $2000 at a dealership in Denver that didn't mention that there was any problem like they were faced with. More