BMW of Las Vegas

From the moment I called the dealership and spoke to Joe Kang, it was a great experience. Joe responded to my email and phone call in a timely manner. At the dealership, Mike Pyon and Joey Laow were both ex Kang, it was a great experience. Joe responded to my email and phone call in a timely manner. At the dealership, Mike Pyon and Joey Laow were both excellent and were prepared for my visit on the day of purchase. Everything went smoothly and all three employees have been available for any follow up assistance in a prompt manner. I would strongly recommend this dealership to anyone who demands excellence. More

Albert was very helpful and very professional. He spend so much time to help me understand the car was never pushy. He is great sales person who would get the sales done without bothering the customer. I so much time to help me understand the car was never pushy. He is great sales person who would get the sales done without bothering the customer. I would always recommend him to my friends who plan to get BMW More

Desert BMW has the best customer service! I kept changing my mind slightly about what I was looking for and never once did Trent or Michael give up on me! It took Trent 6 months of looking when I'm sure anot my mind slightly about what I was looking for and never once did Trent or Michael give up on me! It took Trent 6 months of looking when I'm sure another dealership would have written me off thinking I was not going to buy! I'm so glad he kept looking because he found my dream car for me and I couldn't be happier with the car or the service I received! Thanks Desert BMW! More

I visited your dealership last winter when I wanted to look at buying a new BMW. I was welcomed by Michael Pyon and given a very good view of what vehicles were available for me to purchase. I was treated look at buying a new BMW. I was welcomed by Michael Pyon and given a very good view of what vehicles were available for me to purchase. I was treated very well by Michael and Moe who worked together to see that I had all the options open to me and made me the best deal that they could. The overall experience of buying this new car was the best I have had with purchasing a vehicle. I will recommend this dealership to all I know for the purchase of a vehicle. More

First of all I am so happy about purchasing a new 5 series! A big thank you goes to Lonte for finding the car I truly wanted. He went out of his way and spent a numerous about of time to make sure I w series! A big thank you goes to Lonte for finding the car I truly wanted. He went out of his way and spent a numerous about of time to make sure I was happy and got the exact car I wanted. I genuinely appreciate his patience, honesty, dedication, and professional efforts when selling me my car. I, as well as other people, may be wary of a car salesman, often with a good reason, but he helped me to redefine the stereotype. Lonte answered all my questions, showed me in writing everything I needed to know, and was always respectful. Wasn’t pushy, he let me buy the car on my terms. He was definitely dressed appropriately with his clothes ironed and smelling decent, it shows he cares about his job and loves to do what he does. This experience was pretty much ideal when it comes to buying a new car and it was all thanks to him. You can be sure that if I have any friends to buy cars in the future, I will be sending them to BMW, and telling them to ask for Lonte. Thank you again! (: More

I recently visited Desert BMW of Las Vegas to purchase a 2011 BMW 328i & it was the absolute BEST car buying experience I have EVER had, from my salesperson Sal Cucco tthe sales managers Larry West & Dan Ea 2011 BMW 328i & it was the absolute BEST car buying experience I have EVER had, from my salesperson Sal Cucco tthe sales managers Larry West & Dan Eastman the General Manager Shane O'hanranhan & the finance Director Nicole Dooner ALL went above & beyond, anticipated my needs answered all of my questions & completely made me feel very comfortable throughout the entire purchasing process.I highly recccomend Desert BMW of Las Vegas,NV it truly sets he standard for a vehicle purchasing experience. More

Albert was great to work with. I live out of state and used text and email to do the deal, very convenient. Albert was very helpful, honest, and patient as I am very picky, with the car and the details o used text and email to do the deal, very convenient. Albert was very helpful, honest, and patient as I am very picky, with the car and the details of the deal. Overall, the transaction was smooth and there were no surprises. I drove 9 hours to this dealer and everything discussed and agreed upon prior was honored. I would reccomend Desert BMW and Albert to anybody looking for a nice BMW. Also, the service dept. is top notch and answered my questions completely as they seem to have a great deal more experience than my local dealer. It was worth driving 9 hours and passing other BMW dealers to do business with Desert BMW. More

Lonte, Dan & Vinny were super helpful. I am in LOVE with my new BMW convertible and they made the car buying experience so easy! An expected nicety occurred while they were wrapping up my purchase and with my new BMW convertible and they made the car buying experience so easy! An expected nicety occurred while they were wrapping up my purchase and Eli, from Autonation Corporate came to the dealership on his visitation rounds (from out of state). He took a personal interest in my deal and even bought me a few items from the BMW giftshop as a thank you for buying from the company (shirt, hat, keychain etc.) It was a very nice gesture and I appreciated it. I would definitely recommend my sales rep Lonte as he wasn't pushy and was very accomodating with everything. More

Actually I have bought 2 335I's from Albert. I like the up front approach. If you can give what Im lokking for fine tell me up front I hate waisting my time when I go to a car dealer. One day on my way to up front approach. If you can give what Im lokking for fine tell me up front I hate waisting my time when I go to a car dealer. One day on my way to work I blew a belt which in turn took out my alternator which cut the power to my electronic fuel pump. I was on the interstate and barley made the exit coasted around the next corner when my beemer could go no further. I was on my way to work and I didnt have my roadside assist # with me so I called Albert. He said I'll be right there and I can drop you off at work, then I will go back and wait for the tow truck to pick up your car. If you need a ride home after work let me know I will come get you. Now I work 8pm to 4 am. What more customer service can you possibly ask for, he was even willing to pick me up from my work and get me home at 4AM...... BUT, I said no its ok I can get a ride home thanks... He had the car picked up and it was fixed the next day and all expences were covered, it didnt cost me a dime out of my pocket Here is a guy that truely was willing to go the extra mile for his client, even at 4AM... I dont know about you but I have never had anyone willing to even drive me home personally from a dealer even when my car was going to be serviced. I conend albert on his professionalism and carring for his clients and most of all for being a caring and honest individual.... Keep up the good work Albert, keep in touch and thank you again.... Cheers More

I would recommend Desert BMW to anyone at any time if they wanted to buy a car because I was put into the right car at the right moment by Trent Jenkins and he also helped my step-mother and father buy a they wanted to buy a car because I was put into the right car at the right moment by Trent Jenkins and he also helped my step-mother and father buy a BMW . More