BMW of Las Vegas

I have been dealing with Desert BMW for over 15 years now and have leased six BMW's during that time. The reasons I keep coming back to this dealership is because of the personal service, professionalism and and have leased six BMW's during that time. The reasons I keep coming back to this dealership is because of the personal service, professionalism and attention to detail provided by the staff. I was apprehensive at first because my long time salesman, George Duncan retired. But I was pleasantly surprised that everything has remained the same. I now have a new salesman, Michael Pyon, who is friendly, knowledgeable and took all the time I needed to get into a new lease and show me all the new features of the car. More

I purchased 3 cars from Desert BMW in the past years with Robert Herber, sales consultant's assistance and I am a very satisfied customer. The reason of my last visit was to refer someone who was interested Robert Herber, sales consultant's assistance and I am a very satisfied customer. The reason of my last visit was to refer someone who was interested in purchasing a new BMW 3 series. Robert Herber was giving us an excellent customer service. He is courteous, knowledgeable and very attentive. What I like the most is the personal follow up that Robert provides. The clear result is that I am referring new clients to Robert and to the dealership. I highly recommend the Desert BMW dealership to anyone who wants to experience professional customer service when purchasing a car and of course loves German engineering. More

Was very collaborative in being able to get the price that I was willing to settle for. Was also able to obtain the specific car that I wanted. Joey gave good recommendations on financing. that I was willing to settle for. Was also able to obtain the specific car that I wanted. Joey gave good recommendations on financing. More

I had been working with Gonzalo for weeks now and he was always diligent on the specifics I was looking for. When I had narrowed down some vehicles I ended up being at the dealership for 4.5 hours!! Gonzalo always diligent on the specifics I was looking for. When I had narrowed down some vehicles I ended up being at the dealership for 4.5 hours!! Gonzalo was always patient and worked out various number scenarios on various cars until I was happy with my purchase. The exceptional customer service he provided throughout all these weeks and finalizing a car should be commended. I would gladly do business with Gonzalo again ! More

I have to say that Desert BMW was the best buying experiance I have had . I live out of town and Sal found a truck that was exactly what I wanted . At the time my Mom passed the day I was to come and experiance I have had . I live out of town and Sal found a truck that was exactly what I wanted . At the time my Mom passed the day I was to come and make the deal on the truck . The truck was sold before I could make it back . Sal and the team at Desert BMW found another truck and it was a nicer one then befor and they promised me the same price as the truck before . I am still driving the truck and have been happy with it . I have reccomended others to buy from Desert BMW and to see Sal Cucco . Thanks Mark Harris More

Daniel Perlstein made my car buying experience both fun and enjoyable... He took the time to look for the right vehicle for me and made all my auto wishes come true... I never thought the "car buying exper and enjoyable... He took the time to look for the right vehicle for me and made all my auto wishes come true... I never thought the "car buying experience" could be so easy.... Not only would I buy another vehicle from Daniel, I would definately recommend him to all my friends and associates. Thank you Daniel for your patience, thoughtfulness and knowledge. More

Trent was very helpful and knowledgable about BMW products. I felt at ease with him and he answered all of my questions with thorough answers. products. I felt at ease with him and he answered all of my questions with thorough answers. More

I called early Saturday morning (8:30AM) and talked to michael Pyon. He quickly processed my information. The finance staff negotiated a deal with my very weak credit and I left with a very nice car Satu michael Pyon. He quickly processed my information. The finance staff negotiated a deal with my very weak credit and I left with a very nice car Saturday evening (I had to leave to pickup documents and drop off my car, so I did not get back to the dealership until 4:00pm). I experienced a very traditional car buying with the different departments but It seemed like the process went smoothly and quickly. Michael even had Miles pick me up from a different location where I dropped my other car off. I left in a great mood and not drained like I have felt in past car purchases. Thank you Mike More

We just completed the purchase and delivery of our seventh BMW using another dealership. Here is why we will probably never buy a vehicle from Desert BMW Las Vegas. I had contacted the sales manage seventh BMW using another dealership. Here is why we will probably never buy a vehicle from Desert BMW Las Vegas. I had contacted the sales manager a while back to put me in touch with a salesman experienced with European Delivery. He recommended Roger Campbell. I'd been in email contact with Roger for almost a year and half until I met up with him in December 2011. Via email, he had told me he would negotiate on European Delivery MSRP. When my wife and I sat down with him to order the M3 in December, he crunched some numbers, offered me exactly European MSRP, and told me what a great deal that was. When I explained he'd have to do much better than that, and I had an offer from an California dealership that was significantly lower. When I told him the other offer, he expressed disbelief and got rude. He complained about how much work he would have to do for a European Delivery and how little money he makes on those. He wanted the name of the salesman that gave me that price. Since I wouldn't cough that up, we thanked him for his time and left. We bought from that California BMW dealership, received outstanding support and customer service, enjoyed ourselves in Europe, and had the M3 delivered to my doorstep. We even saved over $5000 from Desert BMW! How can you go wrong? Do your research, people. More

It was time to replace our 2001 BMW, but we just dreaded the hassle of dealing with car salesmen. Our 2001 purchase was a such a great experience, we knew no one could match Allan Karp’s attention to detai the hassle of dealing with car salesmen. Our 2001 purchase was a such a great experience, we knew no one could match Allan Karp’s attention to detail and low-key style. Imagine how thrilled we were to learn that “Allan is BACK!” We again had the same smooth purchasing experience … made purchasing the car a joy instead of a chore! Allan worked with us on selecting options for our made-to-order 740i for European delivery. He was patient and knowledgeable about the various options and helpful in selecting those that would be important to us. When it came to color selection, his recommendation was spot-on – even elicited comment at BMW in Germany! The entire European delivery at BMW Welt in Munich is a well-choreographed production: • You are escorted down a private ramp and your car is on display on a floor turntable below. • The car then is attached to electrical power in the floor, to save your battery. • Your guide shows you all the major systems, answers any questions, even sets the GPS for your hotel. • A professional photographer “captures the moment” and then you are presented with the photo and a memory stick with the image. • Another set of associates bring your luggage and load it into the trunk. • Now you drive down the ramp and onto the external drive that leads to the street. Don’t miss the factory tour – well worth the time! Thanks, Allan, for making our BMW purchase so memorable! More