BMW of Las Vegas

I have to say that Desert BMW was the best buying experiance I have had . I live out of town and Sal found a truck that was exactly what I wanted . At the time my Mom passed the day I was to come and experiance I have had . I live out of town and Sal found a truck that was exactly what I wanted . At the time my Mom passed the day I was to come and make the deal on the truck . The truck was sold before I could make it back . Sal and the team at Desert BMW found another truck and it was a nicer one then befor and they promised me the same price as the truck before . I am still driving the truck and have been happy with it . I have reccomended others to buy from Desert BMW and to see Sal Cucco . Thanks Mark Harris More

Daniel Perlstein made my car buying experience both fun and enjoyable... He took the time to look for the right vehicle for me and made all my auto wishes come true... I never thought the "car buying exper and enjoyable... He took the time to look for the right vehicle for me and made all my auto wishes come true... I never thought the "car buying experience" could be so easy.... Not only would I buy another vehicle from Daniel, I would definately recommend him to all my friends and associates. Thank you Daniel for your patience, thoughtfulness and knowledge. More

Trent was very helpful and knowledgable about BMW products. I felt at ease with him and he answered all of my questions with thorough answers. products. I felt at ease with him and he answered all of my questions with thorough answers. More

I called early Saturday morning (8:30AM) and talked to michael Pyon. He quickly processed my information. The finance staff negotiated a deal with my very weak credit and I left with a very nice car Satu michael Pyon. He quickly processed my information. The finance staff negotiated a deal with my very weak credit and I left with a very nice car Saturday evening (I had to leave to pickup documents and drop off my car, so I did not get back to the dealership until 4:00pm). I experienced a very traditional car buying with the different departments but It seemed like the process went smoothly and quickly. Michael even had Miles pick me up from a different location where I dropped my other car off. I left in a great mood and not drained like I have felt in past car purchases. Thank you Mike More

We just completed the purchase and delivery of our seventh BMW using another dealership. Here is why we will probably never buy a vehicle from Desert BMW Las Vegas. I had contacted the sales manage seventh BMW using another dealership. Here is why we will probably never buy a vehicle from Desert BMW Las Vegas. I had contacted the sales manager a while back to put me in touch with a salesman experienced with European Delivery. He recommended Roger Campbell. I'd been in email contact with Roger for almost a year and half until I met up with him in December 2011. Via email, he had told me he would negotiate on European Delivery MSRP. When my wife and I sat down with him to order the M3 in December, he crunched some numbers, offered me exactly European MSRP, and told me what a great deal that was. When I explained he'd have to do much better than that, and I had an offer from an California dealership that was significantly lower. When I told him the other offer, he expressed disbelief and got rude. He complained about how much work he would have to do for a European Delivery and how little money he makes on those. He wanted the name of the salesman that gave me that price. Since I wouldn't cough that up, we thanked him for his time and left. We bought from that California BMW dealership, received outstanding support and customer service, enjoyed ourselves in Europe, and had the M3 delivered to my doorstep. We even saved over $5000 from Desert BMW! How can you go wrong? Do your research, people. More

It was time to replace our 2001 BMW, but we just dreaded the hassle of dealing with car salesmen. Our 2001 purchase was a such a great experience, we knew no one could match Allan Karp’s attention to detai the hassle of dealing with car salesmen. Our 2001 purchase was a such a great experience, we knew no one could match Allan Karp’s attention to detail and low-key style. Imagine how thrilled we were to learn that “Allan is BACK!” We again had the same smooth purchasing experience … made purchasing the car a joy instead of a chore! Allan worked with us on selecting options for our made-to-order 740i for European delivery. He was patient and knowledgeable about the various options and helpful in selecting those that would be important to us. When it came to color selection, his recommendation was spot-on – even elicited comment at BMW in Germany! The entire European delivery at BMW Welt in Munich is a well-choreographed production: • You are escorted down a private ramp and your car is on display on a floor turntable below. • The car then is attached to electrical power in the floor, to save your battery. • Your guide shows you all the major systems, answers any questions, even sets the GPS for your hotel. • A professional photographer “captures the moment” and then you are presented with the photo and a memory stick with the image. • Another set of associates bring your luggage and load it into the trunk. • Now you drive down the ramp and onto the external drive that leads to the street. Don’t miss the factory tour – well worth the time! Thanks, Allan, for making our BMW purchase so memorable! More

This is my fourth BMW from this dealership and I have been dealing with Josh in service since day one. I've had a 2006 M5, 06 330i 2010 M3 and 2012 X5 diesel. I'm a loyal customer as long as I'm being t been dealing with Josh in service since day one. I've had a 2006 M5, 06 330i 2010 M3 and 2012 X5 diesel. I'm a loyal customer as long as I'm being treated right . On different occasions Josh has gone above and beyond the call of duty to help me when I have been in a bind. On a trip to LA I had car problems and Josh was able to secure me a x5 to finish the trip instead of some crap fleet rental car and because of this I ended up leasing a diesel x5 when they came out and now I couldn't be happier. What I also love about Desert BMW is that overall they work together as a team and get the problem fixed right THE FIRST TIME. With other brands the service person might be great but not the rest of the crew ie (lot guys,car washers,techs) It takes more than one person to make the experinece great. But the frontline is always handled by the service dept and Josh is one of the best. This is why I will always be a Desert Bmw customer . More

Josh Martinez is the bomb! We just moved here from Hawaii and needed to bring our car in for service and our first few visits to Desert BMW have been disappointing compared to experiences at BMW Honolulu. T and needed to bring our car in for service and our first few visits to Desert BMW have been disappointing compared to experiences at BMW Honolulu. Talking with some of the service people over the phone it seemed nearly impossible to get our car in for service at a convenient time for us and my husband and I had the impression that they were lazy or just didnt want to fit us in. Our air conditioner had a leak so it blew warm and with two young kids in the hot Vegas SUN it was not a good experience! We decided to drive into BMW to talk to someone and see if we could be helped, because if this happened in Honolulu, we would be serviced right away. My husband had been given a card from another sales rep on previous visits so we asked for him but thankfully he was on lunch and we got referred to Josh, who was more than helpful for us! We were told we wouldn't be seen until the next day, but Josh had us taken care of right away and also made arrangements for a loaner car. He's our go to guy from now on and changed our view of Desert BMW from bad to good! More

The best car buying experience I've ever had by far! The best car buying experience I've ever had by far! I'd been car shopping for months and was having a hard time deciding on a car. I knew I liked The best car buying experience I've ever had by far! I'd been car shopping for months and was having a hard time deciding on a car. I knew I liked BMWs but avoided the dealership because I thought it would be a high pressure sale and that a BMW was out of reach for me at the moment. I finally decided to stop in with the intentions of ruling it out as an option. I pulled up to the dealership, Albert introduced himself, I test drove the liquid blue 328i coupe, and have never looked back. Albert and the team at Desert did whatever was in their power to make it work for me without any pressure. Albert was extremely knowledgeable, personable, professional, and has followed up since my purchase and ensured that exceptional service does not end when I sign on the dotted line. The team at Desert made my experience a true stressless pleasure from start to finish. I was in and out of financing with Tony within 15 minutes. Again no pressure. If you're looking for a straight forward and stress free car buying experience I highly recommend Desert BMW. I look forward to a continued relationship and being part of the BMW family. More

After being lucky enough to be introduced to Josh Martinez 7 yrs ago as my service manager was just icing on the cake for me. Not only do I have the privelage of driving the best car on the market, I Martinez 7 yrs ago as my service manager was just icing on the cake for me. Not only do I have the privelage of driving the best car on the market, I also get the service to back it up. I have recently up graded so i am on my 2nd BMW and Josh has been there for me every step of the way. He never gives me open appointment times he always asks what day and time is good for me. With my schedule that is so important. He always gives a courtesy call when my car is done which is always done when He said it would be. I have never had either car back for the same problem. Josh assures it is done right the first time. Josh is a true professional at what he does and knows his job very well. He goes above and beyond to check and see if the service I am requesting is covered by my warranty. If not he let's me know before hand. I have NEVER been hit with hidden cost or surprise while dealing with Josh. I definitely recommend anyone looking to purchase an awesome car to check out BMW of Las Vegas and after you make the purchase go meet Josh Martinez in the service department. You will be set for the Ultimate Driving Experience. Tim M More