BMW of Las Vegas

I went in for service and ended up paying $999. 91 for a $225.00 battery, after they added on charges for diagnosis, registration of the battery, and test driving the car. No, really, these were act 91 for a $225.00 battery, after they added on charges for diagnosis, registration of the battery, and test driving the car. No, really, these were actual charges that Joe Monaco, Assistant Service Manager presented me with. I think they kind of make stuff up as they go. The bottom line is if you have other options, go somewhere else. More

Excellent customer service and maintenance work. Always done right and vehicle is reurned spotless. Work is performed in very timely manner. Frank is very knowledgeable as to the needs of vehicle an Always done right and vehicle is reurned spotless. Work is performed in very timely manner. Frank is very knowledgeable as to the needs of vehicle and myself. More

Great service and sales very professional 👏 Randall is a terrific professional. Kudos to this dealership. terrific professional. Kudos to this dealership. More

The service was good and fast. Lexus was very helpful and nice. I love the videos you send every time of my car. The only thing l didn’t like this time was my car was so dirty when Lexus was very helpful and nice. I love the videos you send every time of my car. The only thing l didn’t like this time was my car was so dirty when l got it back it had oil stains all over that l had to detail my car. Idk if you always give cars back like that but you should consider changing that and bring back a clean car like in another dealers. More

Always easy working with BMW of Vegas. My service advisor has been Jordon for last couple of years. We own two BMW's and each time they are due for service everything is a smooth process. My service advisor has been Jordon for last couple of years. We own two BMW's and each time they are due for service everything is a smooth process. Thanks for making the process easy with zero stress and honesty. More

Your Sahara BMW dealership's employees are always courteous and prompt, especially Jordan Trujillo. Mr. Chaaya is also alway very helpful in answering any and all my questions. The service departme courteous and prompt, especially Jordan Trujillo. Mr. Chaaya is also alway very helpful in answering any and all my questions. The service department has been top notch with the many repairs I have done over the last couple years on 2 BMWs, 2017 530i and 2019 X3. I'm thinking of trading in the 2017 for either a Porsche Cayenne or BMW X5. The with outstand service I've received, I'm leaning towards the BMW X5. Thank you BMW Sahara. More

I love BMW cars and that's unfortunate because I really hate having to work with anyone at this dealership. hate having to work with anyone at this dealership. More

Eugene was great. He wasn’t like those old school sales guys that try to pressure you into buying just so he can have a sale. It felt like he wanted to make sure that He wasn’t like those old school sales guys that try to pressure you into buying just so he can have a sale. It felt like he wanted to make sure that whatever car I’m buying is the right one for me. He made the process easy and straight forward. I felt like I was in good hands with him as my sales person. More

Excellent customer service and quality of repairs. We continue to go back because it’s worth it!! Thank you BMW of Las Vegas. We continue to go back because it’s worth it!! Thank you BMW of Las Vegas. More

I now own my second and last BMW. I will never again buy a BMW in the United States. I believe at least the BMW shops at West Sahara Ave and the one in Henderson Nevada are infested w I will never again buy a BMW in the United States. I believe at least the BMW shops at West Sahara Ave and the one in Henderson Nevada are infested with either incompetent mechanics or very dishonest people. Every time I take my car to a BMW dealer for repair they overcharge, fixed one thing and damage another. They are either incompetent and very sloppy with their work or very dishonest people. My last experience with the West Sahara BMW dealership has been the most regrettable. My car was taken there for a front bumper replacement now I have several other issues with my car due to the sloppy work that was done in it. It really is a disgrace. More