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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

July 01, 2020

Great communication. Mr. Wang Clinton great to deal with. Took care of the car and me well. All my BMW will be serviced there from now on. More

by sabharwalp
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Sabharwalp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

July 01, 2020

I enjoyed the service last time. Very pro and I would recommend BMW to anyone. Thank you so much for all the work. Looking forward to seeing you guys again More

by chenyin32
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
Jul 06, 2020 -

BMW of Kansas City South responded

Hi Chenyin32, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 01, 2020

Kevin Bednar our salesman was amazing! He went out of his way to make sure the process was easy and enjoyable! Zarrar Warraich in finance has a great sense of humor and he also ensured a smooth process. Khoi More

by STEPHANI.REYNOLDS
Recommend Dealer
Yes
Employees Worked With
Kevin Bednar and Zarrar Warraich, Keith Heedum, Jhoda Edquist, Clinton Wong, Derek Goodhart, Paullie Ranker
Jul 06, 2020 -

BMW of Kansas City South responded

Stephani.reynolds, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2020

Easy and honest process conducted majority of process online with bo issues. Delivery was smooth as well. Looking forward to buying more bmw’s here More

by RODSPANGLER
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
Jul 06, 2020 -

BMW of Kansas City South responded

Rodspangler, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Congratulations on the new BMW!

July 01, 2020

I don't even own A BMW, but you wouldn't know it. I feel like I get the royal treatment every time I have come in. I had never seriously considered buying a BMW before now. But, I will in the future. They h More

by led.two
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Paul Tracy
Jul 06, 2020 -

BMW of Kansas City South responded

Led.two, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 01, 2020

Service function was fine but customer service was poorly executed. Wanted me to sit around for 45 minutes so car could be washed. Absolutely ridiculous. More

by wmcon
Recommend Dealer
No
Employees Worked With
Paullie Ranker
Jul 22, 2020 -

BMW of Kansas City South responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

July 01, 2020

Great service. Jhoda and his team diagnosed the problem and sent video footage of inspection explaining. This was the time I had experienced video detailing tge inspect and it was great. Brett More

by FERKENHOFF
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Paullie Ranker
Jul 06, 2020 -

BMW of Kansas City South responded

Ferkenhoff, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2020

I really like the service team at BMW of KC South. Good, professional group and worked really hard to resolve a complicated problem with my 6 series door. More

by heatherdavemeyer
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Jul 06, 2020 -

BMW of Kansas City South responded

Heatherdavemeyer, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2020

Please wear masks and make the sales experience comfortable .denis was great but we are in a pandemic. BMW should require masks at this time More

by OMAR.A.KHAN123
Recommend Dealer
Yes
Employees Worked With
Denis Vukorep
Jul 23, 2020 -

BMW of Kansas City South responded

Hello Omar.a.khan123, we appreciate you taking the time to leave us this feedback.

June 30, 2020

Response very professional This is my first time to purchase BMW there. Very good sales person Tim Branson who replied to me professional and on time. Love shopping experience! More

by Z12131973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM BRANSON
Jul 06, 2020 -

BMW of Kansas City South responded

Hi Z12131973, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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