BMW of Kansas City South

Great buying experience from #1 BMW Dealer in KC This is my 3rd BMW and first purchase in KC. My prior two experiences started with the other dealer in KC that offer poor customer service and high p This is my 3rd BMW and first purchase in KC. My prior two experiences started with the other dealer in KC that offer poor customer service and high prices, that dealer drove me outside the local area to purchase vehicles. BMW of KC South is how a BMW dealership should be operated. I dealt with Mr. Edquist and Mr. Murry during my purchase and could not have been more pleased with the customer service and responsiveness to my emails and texts. During this time of COVID, we arranged for the vehicle to be delivered and I was able to complete my purchase without ever having personal contact with anyone. I would highly recommended this BMW dealership. Make sure you ask for Mr. Edquist or Mr. Murry. More

High level of customer service during the sales process!! I’m hopeful that continues as I come back for service and any little issues that may arise. I’m hopeful that continues as I come back for service and any little issues that may arise. More

Overall a very positive experience. No update marketing, no scare tactics on services that can be postponed. Very friendly, clear picture of what to expect and no surprises. no scare tactics on services that can be postponed. Very friendly, clear picture of what to expect and no surprises. More

Best Car Shopping experience I have ever experienced. I highly recommend. Ask for Keith Heedum in sales. Everyone at the dealership were extremely nice, professional, and customer service oriented. highly recommend. Ask for Keith Heedum in sales. Everyone at the dealership were extremely nice, professional, and customer service oriented. More

Fantastic sales associate. No contact delivery! Delivered car to my house with Mask and gloves on. Went through all of the features slowly and answered all questions! car to my house with Mask and gloves on. Went through all of the features slowly and answered all questions! More

It’s unacceptable my 2020 X5 M50 was in service for almost 30 days waiting for parts. But BMW KCS took great care of me and made it right! Matt stayed in touch with updates and made a bad situation mu almost 30 days waiting for parts. But BMW KCS took great care of me and made it right! Matt stayed in touch with updates and made a bad situation much better. More

Purchase my dream BMW. Finding a "Stick-Shift BMW" is difficult. They found me a 'MINT' 2017 320-I in North Carolina. Soon I received this wonderful automobile at a modest Finding a "Stick-Shift BMW" is difficult. They found me a 'MINT' 2017 320-I in North Carolina. Soon I received this wonderful automobile at a modest price & I'm very satisfied. Personal at "BMW Kansas City South" are professional and very nice to deal with. Check them out for a nice new BMW or a outstanding used BMW today. Satisfied customer, Regards, Edwin Thoma, retired U.S. Navy Veteran (1961~1993). More

Service Review This was my first experience with this dealership and it went very smoothly. Everyone was professiona l and the service was performed as planned. Th This was my first experience with this dealership and it went very smoothly. Everyone was professiona l and the service was performed as planned. This experience was far and away better than the other local BMW dealership. More

Giuseppe was the best sales person I’ve ever dealt with buying a car!!! I’ve bought over 30 cars and he’s the best and most professional Salesman I’ve ever dealt with. I will look him up the next time I bu buying a car!!! I’ve bought over 30 cars and he’s the best and most professional Salesman I’ve ever dealt with. I will look him up the next time I buy another car!! Again Giuseppe thank you for a wonderful experience!!!! Andy Lung More

Everything went great. They were able to get parts ordered and installed all in the same day. The videos of the work needing yo be done really helped make things clear. ordered and installed all in the same day. The videos of the work needing yo be done really helped make things clear. More