BMW of Kansas City South

Attentive and friendly customer service all around. Orlando (and the financing department) was great and worked incredibly hard to not only make sure our needs were met but kept us comfortable the ent Orlando (and the financing department) was great and worked incredibly hard to not only make sure our needs were met but kept us comfortable the entire time, even while still being there 2 and a half hours after close. Affordable/fair prices and the employees worked hard to find a plan in our budget. Great experience. More

Great service for oil change, maintenance and minor repair. Very expeditious. Comfort and convenience of the waiting area is second to none. Great for getting work done while waiting. repair. Very expeditious. Comfort and convenience of the waiting area is second to none. Great for getting work done while waiting. More

I love the professionalism that I received and the care the customer service reps showed me . I really appreciate the care and the service. Thank you Derek Goodhart for helping I really appreciate you an the customer service reps showed me . I really appreciate the care and the service. Thank you Derek Goodhart for helping I really appreciate you and your kindness. More

I loved the video inspection of my car. The work was I loved the video inspection of my car. The work was done quickly and I was on my way. Clinton Wong takes very good care of his customers. Great expe I loved the video inspection of my car. The work was done quickly and I was on my way. Clinton Wong takes very good care of his customers. Great experience. More

I’m done with BMW. Glitchy garbage and service treats you like you’re an idiot. Instead of empathizing and listening; dealer just blames the owner. so many things have gone wrong and service doesn’t believe like you’re an idiot. Instead of empathizing and listening; dealer just blames the owner. so many things have gone wrong and service doesn’t believe you. It’s annoying. Not worth my time nor the money. My 2016 430i was great, but my 2018 X3 and 2019 330 are trash. I could possibly overlook the glitches if service took my concerns seriously. I’m done. More

Nice people to work with. Will recommend to all my friends.Guissippi went above and beyond . I really don’t know what else to say friends.Guissippi went above and beyond . I really don’t know what else to say More

The dealership took care on issue in a timely and professional environment and kept me updated throughout the process , I was happy with the service provided. professional environment and kept me updated throughout the process , I was happy with the service provided. More

Keith H did an awesome job with me, from timely responses to my initial email queries to the day of the test drive and ultimate sale. The sales manager closing the deal and the finance manager were both no-p to my initial email queries to the day of the test drive and ultimate sale. The sales manager closing the deal and the finance manager were both no-pressure professionals. The whole experience was very positive. More

I wanted to share that my experience was above and beyond professional!! My service advisor was Paullie and he went above and beyond to keep me informed and also to work around my schedule. In addition when professional!! My service advisor was Paullie and he went above and beyond to keep me informed and also to work around my schedule. In addition when I arrived a man whose name I do not recall but he came out almost jogging with a refreshing welcome and smashed my name and also asked if I would like a beverage. He asked who my advise was and I shared t was Paullie and gentleman shared he was helping another customer but that he had another service advantage sir who also was extremely cordial and was on top of my service. A completely impressive experience that went above and beyond in today’s world! WELL DONE!!! More

Clinton Wong was very polite and gave me great customer service. The video of the diagnostic was very helpful. Very happy with the service. Thank you. service. The video of the diagnostic was very helpful. Very happy with the service. Thank you. More