BMW of Kansas City South

My experiences at this dealership have always been great. Their customer service is great. I always feel like every person that I speak with is listening which is important. When they don't know answers to q Their customer service is great. I always feel like every person that I speak with is listening which is important. When they don't know answers to questions, they work on finding out in a timely manner. They also adapt to changes, meaning additional or last minute services well. Norm always does a great job at tending to my needs and answering my questions (via email or by phone) in such a timely manner, which is always appreciated. He does a great job of explaining exactly what's going on. More

Helped my parents service their BMW and were treated with exceptional courtesy and excellent work. Nothing more could have been expected. Paul Ranker is a star. exceptional courtesy and excellent work. Nothing more could have been expected. Paul Ranker is a star. More

Great Dealership to work with when we bought our mini van. Billy R. was a great Salesman that went above and beyond. The process went very smooth! van. Billy R. was a great Salesman that went above and beyond. The process went very smooth! More

Great service department. They care about serving you and accommodating you. They are knowledgeable and practical. They take care of your car and offer practical solutions accommodating you. They are knowledgeable and practical. They take care of your car and offer practical solutions More

Excellent customer service. Special thanks to Clinton Wong for his help in getting a new tire for my car on my recent visit to KC from out of town. Wong for his help in getting a new tire for my car on my recent visit to KC from out of town. More

Great Service very friendly and easy to use. Great communication. I would come back any time. I was visiting from Dallas and they made me feel like a valued customer! communication. I would come back any time. I was visiting from Dallas and they made me feel like a valued customer! More

Great friendly service, no waiting at appointment time. Contacted me with updates and had my car waiting to be picked up at the agreed upon time Contacted me with updates and had my car waiting to be picked up at the agreed upon time More

Great service!!! Most of all, Giuseppe Baldin was amazing with helping us find the right vehicle for my family and I. We’ve bought several cars from him for several members of our family. He’s always been ve with helping us find the right vehicle for my family and I. We’ve bought several cars from him for several members of our family. He’s always been very patient, understanding, and realistic with us. If we could, we would give him more than five stars!! More

Enormously great service manager who went above and beyond to ensure your vehicle was serviced correctly. Personally ensure you’re informed of the progress of your vehicle during the maintenance. beyond to ensure your vehicle was serviced correctly. Personally ensure you’re informed of the progress of your vehicle during the maintenance. More

Thank to Paulie and Dominic. Paulie told me the process Thank to Paulie and Dominic. Paulie told me the process and the work I have to do very kindly. Dominic made the video for me about the problems so Thank to Paulie and Dominic. Paulie told me the process and the work I have to do very kindly. Dominic made the video for me about the problems so I got it well. Thanks to all. More