BMW of Kansas City South

Norm Michael was AMAZING yesterday. I had an appointment to get my back break light looked at. I pulled in and 22 minutes later he had the bulb replaced, warning light OFF!! $9.20, which is priceless as not to get my back break light looked at. I pulled in and 22 minutes later he had the bulb replaced, warning light OFF!! $9.20, which is priceless as not having a break light can lead to a terrible accident. He was AMAZING!! More

Professional, courteous and diligent. Clinton surpassed my expectations with the service provided. I appreciated them servicing my car in a timely manner, as well. Thanks my expectations with the service provided. I appreciated them servicing my car in a timely manner, as well. Thanks More

I came to Kansas City from Texas and ran into a bit of trouble with my vehicle. Norm and Dylan did an excellent job on taking care of me !!! I knew I was in good hands from the moment I walked into the do trouble with my vehicle. Norm and Dylan did an excellent job on taking care of me !!! I knew I was in good hands from the moment I walked into the door. I was reassured by both men I would be taken care of. I had to leave the car and return to Texas due to a part coming in. However Norm made sure I was informed of the process, the part’s arrival and the service completion. Too make a long story short, THE BEST CUSTOMER SERVICE AND SERVICE DEPARTMENT HANDS DOWN… this is the service hard working people pay for when purchasing their vehicles… thank you ALL. Dylan Norm The guy who drove me back to where I was staying The lady who answered the phone Thank you all so much!!! Bless you More

Any time that I have had to have repairs done, it has always gone smoothly. I have had a loaner reserved when needed, and been kept up to date on progress of the repairs. Thanks!!! always gone smoothly. I have had a loaner reserved when needed, and been kept up to date on progress of the repairs. Thanks!!! More

Clinton is absolutely the best at what he does, no one else is better! Thank You else is better! Thank You More

Clinton and Lucas take care of their customers Bought 5 Clinton and Lucas take care of their customers Bought 5 vehicles from them Clinton and Lucas take care of their customers Bought 5 vehicles from them More

Clint quickly diagnosed and corrected an issue on short notice right before a long road trip. Excellent service as usual! notice right before a long road trip. Excellent service as usual! More

Clinton in service is great. They take care of our car and the video assessment by the techs is very helpful. and the video assessment by the techs is very helpful. More

Really enjoyed working with my service advisor Clinton Wong! The video of my service was great by Dominic Lombardi was very thorough and educating! Great job! Wong! The video of my service was great by Dominic Lombardi was very thorough and educating! Great job! More

The sales and service people at this dealership are wonderful! They have been my go to dealership for 3 BMWs now and I wouldn't take my car anywhere else! They treat me like family and I feel like wonderful! They have been my go to dealership for 3 BMWs now and I wouldn't take my car anywhere else! They treat me like family and I feel like I can trust them. More