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BMW of Kansas City South

Kansas City, MO

4.9
2,051 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,051 Reviews of BMW of Kansas City South

January 10, 2019

Happy with the service and my new car! Nick was my sales and he did a great job showing me the car I was interested in and made sure to answer all my questions. He was willing to work the p More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fairbanks, Rodkem Matthews
Feb 05, 2019 -

BMW of Kansas City South responded

Hello Brian, thank you; we appreciate your feedback! We are pleased Nick and Rod were able to provide you with a luxury experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again and have a great day!

January 09, 2019

Best BMW dealership in Kansas or Missouri ! I’ve had multiple visits here at BMW of Kansas City south. Every time I’ve visited, I’ve always been recieved with a warm welcome and awesome service. More

by andyhintz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Derek Goodhart , Paullie Ranker, Matt Bayer , Clinton Wong, Nicholas Karras, Tarek Jebali, Chandler West, Caleb Zimmermann, Giuseppe Baldin, Kalene Dunn, Nick Fairbanks, Rodkem Matthews, Billy Roskosh, Jhoda Edquist
Feb 05, 2019 -

BMW of Kansas City South responded

Andyhintz1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thanks again for taking the time to leave us this information about your visit. Take care!

January 09, 2019

Professional & kind service team! Clint was more than great to work with. He kept me posted while I waited on my service. Highly recommend South KC BMW! Thank you! More

by DIANA.T.MICHAELIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint in Service, Colin Coit
Feb 05, 2019 -

BMW of Kansas City South responded

Diana.t.michaelis, we are so happy to read such a great review about your experience and our service advisor Clint Wong! We do hope we can be of assistance in the future. Take care!

January 09, 2019

Continue to be impressed As a single, professional woman, I value honesty, commitment & great service with appropriate expectations...and I receive all of these with the servi More

by PMAC1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 05, 2019 -

BMW of Kansas City South responded

Pmac1026, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

January 08, 2019

Awesome as usual! Clinton as always does a great job and keeps us in the know on all issues on the repair. Solid work and time table as on. Thanks More

by CJARVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 05, 2019 -

BMW of Kansas City South responded

Cjarvis, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future.

January 08, 2019

Car wash Took in to fix a recall, and got a car wash on the house without even asking. The employees were friendly and fast thanks BMW! More

by CROBERTS187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paullie
Feb 05, 2019 -

BMW of Kansas City South responded

Croberts187, we are so pleased you enjoyed your visit to BMW of Kansas City South! We can't wait to see you again, have a great day.

January 08, 2019

Annual service This is the first BMW I’ve owned, the customer service at BMW is far below that of any Japanese dealerships. I would prefer better customer waiting ar More

by Vlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service rep
Jan 10, 2019 -

BMW of Kansas City South responded

Thank you for your feedback Vlopez! We strive to provide 100% satisfactory experiences to our clients. Can you please reach out to me so we can discuss your visit? 816-501-2702

January 08, 2019

BMW of Kansas City South Earns Their Stars This is what the BMW experience is all about. The facility is crisp and clean, the service area spotless, but the staff is what sets this location apa More

by Zwart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Giuseppe Baldin
Feb 05, 2019 -

BMW of Kansas City South responded

Zwart, we're happy to hear you had such a positive experience with our team and we appreciate your feedback! We're happy we could assist you in your new car purchase and that Giuseppe was able to meet every need to make your buying experience great. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

January 07, 2019

Services provides Paulie has made sure the times I’ve required services to accommodate me and keep me abreast on what my vehicle needed. I have been satisfied with wor More

by AGEORGE15503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulie
Feb 05, 2019 -

BMW of Kansas City South responded

Ageorge15503, thank you for taking the time to leave us this information about your visit. We are pleased to read such a great review about our service advisor Paulie! We do hope we can be of assistance in the future. Take care!

January 07, 2019

Patient knowledgeable staff Can’t thank Teresa enough for walking me through specs and her take on vehicles even though it’s not in her primary role. Such a great experience. More

by webb8879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Molinaro, Samuel Newton
Feb 05, 2019 -

BMW of Kansas City South responded

Webb8879, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

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