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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 26, 2019

Maintenance I brought my Miata in for maintenance repairs. Water pump, timing belt and clutch bearing. The Team at Hendrick BMW did a great job. My Miata feels li More

by petermartinez3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker and Tyler Johnson , Tarek Jebali, Chandler West, Caleb Zimmermann, Jhoda Edquist
Feb 05, 2019 -

BMW of Kansas City South responded

Petermartinez3d, we are so pleased you enjoyed your visit to BMW of Kansas City South! We do hope we can be of assistance in the future. Take care!

January 26, 2019

Maintenance Oil change and air filter change. Scheduled. Clinton and Paul are always fantastic to work with . Would recommend the dealership to people. Thank More

by LBU731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Tarek Jebali, Teresa Molinaro, Chandler West, Caleb Zimmermann, Nick Fairbanks, Rodkem Matthews, Samuel Newton, Billy Roskosh, Jhoda Edquist
Feb 05, 2019 -

BMW of Kansas City South responded

Lbu731, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thanks again for the recommendation, and have an amazing day!

January 26, 2019

Respectful and relational Didn’t feel like a transaction. They want to do right by you and have a customer for life. Much appreciated! I am certain I will be back when it is More

by GTRIMBLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Luke Clark, Teresa Molinaro, Caleb Zimmermann, Kalene Dunn, Jhoda Edquist
Feb 05, 2019 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

January 24, 2019

Great change from Baron BMW The State Line BMW was clean with friendly employees and a great change from Baron BMW. Of course, there is nothing cheap about owning a BMW but if yo More

by DR.RGHOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wang
Feb 05, 2019 -

BMW of Kansas City South responded

Dr.rghogan, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2019

Excellent customer experience! I wouldn’t expect to get the white glove treatment from a car dealership, but the team at BMW South are well organized, personable, and make the buyin More

by AZANANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Nick Fairbanks, Billy Roskosh
Feb 05, 2019 -

BMW of Kansas City South responded

Azanandrew, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2019

Bad business. Don’t go here. They charged me 1000 for diagnostics and to change the spark plugs.. They did diagnostics and quoted me 4K in repairs. i said no. Went home did my own More

by Bmwowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Jan 22, 2019 -

BMW of Kansas City South responded

Bmwowner we are sorry to hear about your recent experience with our service department. We strive for 100% customer satisfaction. Would you mind reaching out to me at 816-501-2502 or emailing me at jhoda.edquist@hendrickauto.com so we can discuss your visit? I'd love the opportunity to earn your trust and turn this into a positive situation. - Jhoda Edquist, General Manager

January 22, 2019

Solid...All The Way Around Took my car for a simple oil change and was treated very well by Paul Tracy and team. After going to Baron BMW over the years I'm happy to have an al More

by BMPARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy-Service
Feb 05, 2019 -

BMW of Kansas City South responded

Bmparis, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

January 22, 2019

Clinton was very professional Clinton Wong stated he would have my car ready in 30 minutes and it was done on time and in a professional manner. I would highly recommend BMW South More

by NASH.JERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 05, 2019 -

BMW of Kansas City South responded

Nash.jerry, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

January 21, 2019

Very friendly nice staff Nice dealership...laid back. Great follow up by Rodkem. Geniuses know their stuff about these cars! Pickup of car lengthy...preparation prior to pick More

by Murf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Caleb Zimmermann, Nick Fairbanks, Rodkem Matthews
Feb 05, 2019 -

BMW of Kansas City South responded

Hello Murf, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2019

Great service From start to finish excellent service the team was courteous and professional. I would recommend this team to anyone who needs service on their vehic More

by FS4CDWILSON2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Dan DeGroff
Feb 05, 2019 -

BMW of Kansas City South responded

Hello Fs4cdwilson2016, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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