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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

March 05, 2019

3rd Party warranty on 550I Mr. Wong helped us thoroughly through the 3rd party warranty situation over the course of the 2 month with top notch professionalism from start to end More

by mkrull99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wong
Mar 08, 2019 -

BMW of Kansas City South responded

Hi Mkrull99, we really appreciate your feedback as well as taking the time to tell us about your recent visit! Your satisfaction is our top priority and we are glad to hear Clinton delivered such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!

March 05, 2019

Professional experience at BMW Everyone i worked with was knowledgeable and professional with engaging personalities. Overall good experience. I would recommend this dealership to More

by Myron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Tarek Jebali, Caleb Zimmermann, Rodkem Matthews
Mar 08, 2019 -

BMW of Kansas City South responded

Myron, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

March 04, 2019

Great experience Giuseppe and team were great! Made it a painless experience. Their leveraging of technology for the process makes it seamless and quick. Would definit More

by JOHN.I.HJALMARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Nick Fairbanks, Jhoda Edquist
Mar 07, 2019 -

BMW of Kansas City South responded

Hi John.i.hjalmarson, thank you so much for your positive comments about BMW of Kansas City South! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 03, 2019

Salesman that needs more training Our salesman didn’t have a clue on how many of the options worked on our X5. Also stayed it had a heated steering wheel and come to find out it did N More

by JENNI B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Molinaro, Colin Coit
Mar 04, 2019 -

BMW of Kansas City South responded

Jenni, We deeply regret that your experience fell short of excellent which is our goal with every guest. At your convenience, please reach out to our General Manager, Jhoda Edquist at 816.501.2702. We hope we can resolve this for you and give you the Ultimate Client Experience to go along with your Ultimate Driving Machine. Thank you and we look forward to speaking with you soon.

March 03, 2019

Helpful and Fair First time here and they couldn't have been nicer. Would recommend sales person, Pedro Martinez! I live in the Northland and they can service my Cadi More

by AJTOMSON50
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Martinez, Jhoda Edquist
Mar 07, 2019 -

BMW of Kansas City South responded

Hi Ajtomson50, thank you so much for your positive comments about BMW of Kansas City South! Please don't hesitate to reach out to us if there's anything more we can do! Take care.

March 02, 2019

The Best KC Has To Offer I found Paulie service advisor to be one of the best in the entire Kansas Ciry Area . That is with BMW of Kansas City. The best. His associate Clint i More

by RFAN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie & Clint
Mar 07, 2019 -

BMW of Kansas City South responded

Hello Rfan46, thank you again for your business and your kind review. We are pleased that Paulie and Clint delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 01, 2019

Ease and fairness Everybody I work with was great! They took interest in you as a person and worked hard to make leasing my new car easy and fair. A special shout out More

by RMESSICK
Recommend Dealer
Yes
Employees Worked With
Caleb Zimmermann, Giuseppe Baldin, Nick Fairbanks, Jhoda Edquist
Mar 07, 2019 -

BMW of Kansas City South responded

Hi Rmessick, thanks for your praise and kind comments about our team. We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

March 01, 2019

Sales survey My car purchase was a great experience. All of the employees at the dealership worked well together, were very professional and knowledgeable. I woul More

by TONYA.BRENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Teresa Molinaro, Dan DeGroff
Mar 07, 2019 -

BMW of Kansas City South responded

Hi Tonya.brenn, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave a review. We hope to see you soon!

February 28, 2019

Falls short on exspectations Service rep is fine but was told car was fixed got in it was dirty. Low tire light on. Drive it 2 miles drivetrain malfunction light came More

by CHUCK_MABIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliton wong
Feb 28, 2019 -

BMW of Kansas City South responded

Chuck, we are so sorry to hear that you had a poor experience. Our goal is to provide world class experiences and we've failed you here. Please call our General Manager, Jhoda Edquist at 816.501.2702 at your convenience. We'll do our best to make this up to you.

February 28, 2019

I highly recommend bmw South Kansas City!! All the workers is very friendly and they do everything they can to help you!!! I highly recommend this place, if you need service ask for Clint Wong More

by EXPRESSREFINISHINGLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Wong service advisor , Kalene Dunn
Mar 05, 2019 -

BMW of Kansas City South responded

Expressrefinishingllc, we're so glad that we were able to go above and beyond your expectations! It's great to read Clint and Kalene were able to provide you with a premium experience. We can't wait to see you again, have a great day.

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