BMW of Kansas City South

Amazing Service Department The service department is wonderful! Paul and Paullie were very professional and friendly. My car was finished in a timely manner. I would definite The service department is wonderful! Paul and Paullie were very professional and friendly. My car was finished in a timely manner. I would definitely recommend this dealership. As a matter of fact, I have. More

Service at 38K miles Overall experience was great. Car wash missed several spots underneath side runners...but they ran it thru a second time to correct. Much better after Overall experience was great. Car wash missed several spots underneath side runners...but they ran it thru a second time to correct. Much better after second wash. More

Great Service Clinton is a wonderful advisor, very knowledgeable, thanks for the great service at the dealership, never disappoints. I would recommend him and this Clinton is a wonderful advisor, very knowledgeable, thanks for the great service at the dealership, never disappoints. I would recommend him and this service department to anyone needing services with BMW. More

Outstanding customer service! Outstanding customer service. Dealership representatives anticipate needs, are very knowledgeable, and work to find solutions to any issue that might Outstanding customer service. Dealership representatives anticipate needs, are very knowledgeable, and work to find solutions to any issue that might arise. Good sense of urgency. More

Exceptional Experience!! Everything went smooth very happy with my purchase The sales Person finance manager and service go above and beyond to serve their customers. Great Everything went smooth very happy with my purchase The sales Person finance manager and service go above and beyond to serve their customers. Great Team! More

Thanks! Knowledgeable and friendly service from the whole team... they fit me in when I had a little mechanical emergency. Great overall experience in my fir Knowledgeable and friendly service from the whole team... they fit me in when I had a little mechanical emergency. Great overall experience in my first-ever visit! More

PPI on preowned X3 Very happy with service from dealership. Everyone was extremely professional and helpful. Derek Goodhart thoroughly explained the inspection proces Very happy with service from dealership. Everyone was extremely professional and helpful. Derek Goodhart thoroughly explained the inspection process and condition of vehicle. Overall, very good experience. More

Poor communication Vehicle in for several days for service and recall work. Not much communication during process until I called twice. Ask to check heating system and Vehicle in for several days for service and recall work. Not much communication during process until I called twice. Ask to check heating system and nothing indicated on paperwork. As soon as I left heating system had problems again. Would have been nice if the vehicle had been washed after being there 6 days and having bird droppings on the hood. Just not a good feeling. I received a text and email when it was done. Got there two hours later and had to wait for it to be vacuumed. I thought it was ready? More

Fast, Friendly, & Professional Rodkem was great, in helping me order my car, throughout the process. He was knowledgeable and listened to understand what I wanted. Likewise, our Rodkem was great, in helping me order my car, throughout the process. He was knowledgeable and listened to understand what I wanted. Likewise, our time and experience with finance was friendly and great. More

Service recalls The lady at the call center really screwed up my appointment. She was a whole week off. Dealership personnel however took care of me on 12/3! The lady at the call center really screwed up my appointment. She was a whole week off. Dealership personnel however took care of me on 12/3! More