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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

January 10, 2020

Service Location of BMW South Kansas City is very good and easy to travel. I always receive excellent service.from the Staff. Clifton Wong is wonderful to wor More

by k.bacchus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 17, 2020 -

BMW of Kansas City South responded

Hi K.bacchus thank you; we appreciate your feedback! It's great to read that your experience with us was all positive. Thank you for giving us the opportunity to assist you. If there's anything further we can do for you, we are happy to help!

January 10, 2020

I have purchased two cars from them. So here is a word that is not used to describe a car dealership very often, honest. I've had the most contact with Clinton in the service department, what a great guy, More

by VIDEOTIMCBTE
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jan 20, 2020 -

BMW of Kansas City South responded

Thank you for your praise and thoughtful comments about BMW of Kansas City South. We appreciate your continued business with Hendrick and it’s always a pleasure to see you. Until the next time we meet, take care!

January 10, 2020

Superior service and attentive. Paul always does a great job and helpful along with the entire team. Clinton was extremely helpful when picking up car was not 100% ready and he expedited the time for compl More

by GREGSPEARS
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jan 20, 2020 -

BMW of Kansas City South responded

Hi Gregspears! We're so happy we were able to help you out! Thank you for your kind review! We're thrilled to read our team could meet your expectations and that the entire experience was conducted in a superior manner. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 10, 2020

I am supposed to be assigned to a specific person in the service department who is never there and the other person that has to help always acts very put out.. it makes me uncomfortable.It also seems like e More

by GR8TEETH
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 20, 2020 -

BMW of Kansas City South responded

Thank you again for your business and taking the time to leave us a review about your experience. Your feedback allows us to progress as a dealership, and we appreciate you expressing how we can improve. We would like the opportunity to address your concerns. At a time that works best for you, please call our general manager Jhoda Edquist at (816) 501-2702. Thank you, and we look forward to hearing from you.

January 07, 2020

Great dealership/facilities, friendly and knowledgeable staff and overall a pleasant experience. This is my first BMW, but not my first purchase from a Hendrick dealership and likely not my last. More

by anthony
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Clinton Wong
Jan 10, 2020 -

BMW of Kansas City South responded

Hi Anthony! We are so pleased you enjoyed your visit with us! Thank you for your kind comments, it's great to read our team delivered such a pleasant buying experience. We truly appreciate your business and look forward to continuing our relationship with you in the future. We hope you have a great day!

January 07, 2020

A solid purchase with honest customer service! It was a very comfortable experience with Giuseppe. He listens to your needs and works hard to meet them, all while maintaining a delightfully positive and pr More

by Moon
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Colin Coit
Jan 17, 2020 -

BMW of Kansas City South responded

We truly appreciate your business and look forward to continuing our relationship with you in the future. Thanks again for taking the time to leave us this information about your recent visit. We are happy to hear you had a great experience with our team. Take care!

January 05, 2020

First time BMW buyer The whole staff made our transition from another car brand (that we had been loyal to for several years) a little less scary! Very friendly staff, ve More

by fromson22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zarrar Warraich, Giuseppe Baldin
Jan 10, 2020 -

BMW of Kansas City South responded

Welcome to the Hendrick family Fromson22! Thank you so much for leaving us this great review about your car buying experience. We are glad our team provided a smooth transaction and a very friendly environment. All of your kind comments are greatly appreciated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 05, 2020

Used i3 purchase Priced the vehicle fairly, addressed issues and questions immediately, it was a streamlined process buying the vehicle and filling out paperwork, and More

by KENAPARSONS
Recommend Dealer
Yes
Employees Worked With
Tarrar , Billy Roskosh, Paullie Ranker
Jan 10, 2020 -

BMW of Kansas City South responded

Kenaparsons thank you; we appreciate your feedback! We are very happy we could provide you with a positive and pleasant experience! If there's anything further we can do for you, we are happy to help! Have a great day!

January 04, 2020

Recalls and Windshield Repair Service advisors were attentive to my needs regarding loaner vehicles and scheduling. Turn around times were quick, pricing for windshield was competi More

by webb8879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jan 15, 2020 -

BMW of Kansas City South responded

Thank you for this great review Webb8879, we truly appreciate your business! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for your positive comments about our service department. Have an awesome day!

January 04, 2020

Regular service Great service and friendly service staff. Paul was great! He explained everyone and I was completely satisfied. Absolutely and easy experience and I More

by MWHAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jan 15, 2020 -

BMW of Kansas City South responded

Mwhaws, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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