BMW of Kansas City South

Fantastic customer service! No pressure or surprises. I’m very pleased with both the sales and service departments - enough so to purchase my second vehicle from BMW of KC South. I’m very pleased with both the sales and service departments - enough so to purchase my second vehicle from BMW of KC South. More

Paul Tracy helped me and he was excellent!!! I WILL DEFINITELY COME BACK! They are good at what they do. Paul Tracy was a life save:) DEFINITELY COME BACK! They are good at what they do. Paul Tracy was a life save:) More

This is the best bmw dealer I’ve ever been too 10 out of 10. I didn’t even have to ask for a loner and they didn’t try and sell me other useless services like other bmw dealers. Plus they washed and vacuume 10. I didn’t even have to ask for a loner and they didn’t try and sell me other useless services like other bmw dealers. Plus they washed and vacuumed the car before I picked it up More

Good Experience It was a cool evening with a slight mist when I pulled into the dealership. Even though it is hidden away down a winding road, once I arrived, I foun It was a cool evening with a slight mist when I pulled into the dealership. Even though it is hidden away down a winding road, once I arrived, I found a pleasant and well organized dealership. With a friendly hello at the front desk, I stated that there was a specific used car I saw on-line that I would like to speak with someone about. It was a slow Monday evening at the dealership and a salesman soon appeared and brought the car around for me to see - but not before I was offered a bottle of water to soothe a tickle in my throat - a very welcomed bottle of water and with a very pleasant water taste. Then we went on the test drive. Down side streets, highways - and I assume byways even though I am not totally sure what those are -with pleasant conversation, it was a pleasing drive spent pushing all of the buttons and driving quickly and also much more slowly. Back at the dealership we got down to brass tacks (not exactly sure what that means either) and discussed specifics about the car, the history of the car, the price of the car, financing of the car, and also a brief discussion of my 3-legged dog. By the end of this evening, and well past closing time of the dealership, I departed seated in a different car than I had arrived in - as I had purchased the previously mentioned vehicle. It was a smooth transaction with friendly people, and a well-run dealership - very well organized and very easy to work with. It made the cool temperatures and slightly gloomy weather just a bit easier to deal with. All in all, a satisfying experience that elevated the spirit and probably, in ways that may be difficult to fully explain, elevated humanity, even if just a tiny bit. More

All I can say that they were amazing and very kind to me. Best customer service I’ve ever experienced at a dealership. I will definitely be back for a service or to buy a vehicle. Keep up the great work! Best customer service I’ve ever experienced at a dealership. I will definitely be back for a service or to buy a vehicle. Keep up the great work! More

Wow!!!! The experience at this dealership was top notch! Hands down the best experience we have ever had! Every single person we encountered treated us like we were the only customers. This is the place to Hands down the best experience we have ever had! Every single person we encountered treated us like we were the only customers. This is the place to buy!! We are still shocked by how good the service was. So thankful! More

Really friendly and helpful staff. Clean and comfortable surrounding..Fast service and if I were closer I would have all my service work done here. A little bit pricey but I guess you got expect that on a B surrounding..Fast service and if I were closer I would have all my service work done here. A little bit pricey but I guess you got expect that on a BMW. More

Paul was very informative of the process, and followed up when the services were complete. Quick, easy check in. Derek checked me out, and was great at explaining the service as well. when the services were complete. Quick, easy check in. Derek checked me out, and was great at explaining the service as well. More

Working with Clint to take care of minor service items on my 89 750iL is always a pleasure and the sales staff is always welcoming in greeting me as I wander around the showroom. my 89 750iL is always a pleasure and the sales staff is always welcoming in greeting me as I wander around the showroom. More

X5 Repair for knocking and power steering issues Clinton is an outstanding agent to work with. Very knowledgeable and informative. Keeps the customer in the know on status of the vehicle. BMW foun Clinton is an outstanding agent to work with. Very knowledgeable and informative. Keeps the customer in the know on status of the vehicle. BMW founding something after the fact and more than covered half the cost due to the error. This type of service is the main reason we come back and work with Clinton and South Kansas City BMW. Thanks, More