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BMW of Kansas City South
Kansas City, MO
2,085 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,085 Reviews of BMW of Kansas City South
March 14, 2020
It seems like I come here almost weekly but love this place love to staff. The senior technicians know their stuff. They are the only ones I trust with my BMW Z3 M Roadster. place love to staff. The senior technicians know their stuff. They are the only ones I trust with my BMW Z3 M Roadster. More
by TIGERWONG58
Verified CustomerEmployees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
March 14, 2020
They made sure to evaluate everything that was needed to be and explained how everything worked. After I got shuttled to my place safe and sound. be and explained how everything worked. After I got shuttled to my place safe and sound. More
by JONATHANMURRAY240
Employees Worked With
Clinton Wong
March 14, 2020
Very pleasant experience! Excellent customer service from our attendant Paul Tracy. He was very thorough and professional. Also, my vehicle was returned in excellent condition. our attendant Paul Tracy. He was very thorough and professional. Also, my vehicle was returned in excellent condition. More
by hchepe4
Employees Worked With
Paul Tracy
March 12, 2020
Professional and friendly service, however computer Professional and friendly service, however computer updates took two days instead of two hours (was provided a loaner), then all my settings were no Professional and friendly service, however computer updates took two days instead of two hours (was provided a loaner), then all my settings were not the same when I picked up my car (frustrating for a non technical person). More
by PGADDY4
Employees Worked With
Derek Goodhart
March 11, 2020
Clinton Wong in Service department is always great help. I like your techs also. I have a 12 yo 528xi. It required some work every 2-3 months. Thank you. I like your techs also. I have a 12 yo 528xi. It required some work every 2-3 months. Thank you. More
by DMITRIBAKLANOV
Employees Worked With
Clinton Wong
March 11, 2020
Paul Tracy and the service team do a great job here. Best BMW Service department I have had the pleasure of working with. I always refer BMW owners to this location. BMW Service department I have had the pleasure of working with. I always refer BMW owners to this location. More
by Cleland
Employees Worked With
Paul Tracy
March 10, 2020
Dealer worked hard to find the car I wanted at a good price. I was especially pleased with the service I received from a Keith Heedum who was extremely helpful, respectful and professional at all times. price. I was especially pleased with the service I received from a Keith Heedum who was extremely helpful, respectful and professional at all times. This will be my second new car purchased from this dealership and working with Keith. More
by GGOURSE
Employees Worked With
Keith Heedum, Clinton Wong
March 08, 2020
Paul is a great guy and such a professional service advisor. The dealership is lucky to have him in his role. I will be back in the future. Thank you. advisor. The dealership is lucky to have him in his role. I will be back in the future. Thank you. More
by ISENBERG_MARK
Employees Worked With
Matthew Bayer, Paul Tracy
March 07, 2020
Warranty Air Bag Recall I have two E46 cars that required replacement of the passenger air bag. Bthe MWNA sent a notification by mail and i set up an appointment the next day I have two E46 cars that required replacement of the passenger air bag. Bthe MWNA sent a notification by mail and i set up an appointment the next day. Both cars were taken care of and washed. We also had a loaner 2020 X2 while service was being done. More
by k.lobdell
Employees Worked With
Clinton Wong, Derek Goodhart
March 07, 2020
Still the best BMW dealer in the Kansas City area by far. I would never cross the border to the dark side dealer. I hear too many horror stories. I would never cross the border to the dark side dealer. I hear too many horror stories. More
by TIGERWONG58
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
