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BMW of Kansas City South
Kansas City, MO
2,085 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,085 Reviews of BMW of Kansas City South
March 19, 2020
My advisor was very knowledgeable and helpful. He explained exactly what I for my car. I was disappointed that I needed tires again. I just purchased 4 tires July 2018. Two wore out in 6 months. I go explained exactly what I for my car. I was disappointed that I needed tires again. I just purchased 4 tires July 2018. Two wore out in 6 months. I got another set. Now, I need 2 more. Unacceptable! More
by NZURI9
Verified CustomerEmployees Worked With
Paullie Ranker
March 18, 2020
Clint was wonderful! Very personable kind caring. The lobby was spotless and every staff seemed genuinely happy. Many staff checked in on me. It was a nice calm experience to have my first service done! lobby was spotless and every staff seemed genuinely happy. Many staff checked in on me. It was a nice calm experience to have my first service done! I’ll be back! I wish I would have bought my car at this location. More
by daynahson
Employees Worked With
Clinton Wong
March 18, 2020
They were professional and friendly when I bought my 330CI in for my scheduled recall appointment. Furthermore, they called me with suggested additional maintenance items and completed them in a timely 330CI in for my scheduled recall appointment. Furthermore, they called me with suggested additional maintenance items and completed them in a timely manner. More
by TORTITA47
Employees Worked With
Clinton Wong, Paullie Ranker
March 18, 2020
Clinton Wong and his mechanics are competent and thorough, recognizing and solving a vibration problem that had existed in my car since I purchased it in 2017 in Springfield. thorough, recognizing and solving a vibration problem that had existed in my car since I purchased it in 2017 in Springfield. More
by HGOTTREU
Employees Worked With
Clinton Wong
March 18, 2020
Paul is attentive and easy to work with. Excellent service each time I've been there. Clinton friendly as he was the one who closed out my ticket. service each time I've been there. Clinton friendly as he was the one who closed out my ticket. More
by see90
Employees Worked With
Clinton Wong, Paul Tracy
March 17, 2020
I think I need an office here but that should be expected since I have a 1998 BMW trying to work all the kinks out I’m glad they were here and patient with me since I have a 1998 BMW trying to work all the kinks out I’m glad they were here and patient with me More
by TIGERWONG58
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker
March 15, 2020
Excellent experience, thank you. I purchased a BMW certified X4. It arrived from South Carolina in just a few days, and the purchasing process was streamlined. Five stars. certified X4. It arrived from South Carolina in just a few days, and the purchasing process was streamlined. Five stars. More
by STEPHEN.BROOKS3
Employees Worked With
Tim Branson - thanks for your help!
March 15, 2020
Had to wait nearly a week before I got a status on a warranty issue. Advisor said he would get with his supervisor to confer, then never got back with me until I called asking for a status. warranty issue. Advisor said he would get with his supervisor to confer, then never got back with me until I called asking for a status. More
by bcecil1
Employees Worked With
Derek Goodhart
March 15, 2020
Everyone are very nice and friendly especially Wong and Goodhart and I will come back again even other dealership next to my house. I hope someday I will purchase a car from here Goodhart and I will come back again even other dealership next to my house. I hope someday I will purchase a car from here More
by chad
Employees Worked With
Clinton Wong, Derek Goodhart
March 15, 2020
Had an outstanding experience at this dealership. Our first visit to BMW OF KCS Jhoda: The GM spent over 30 minutes understanding our needs and was extremely mindful that we drove 4 hours to see the veh first visit to BMW OF KCS Jhoda: The GM spent over 30 minutes understanding our needs and was extremely mindful that we drove 4 hours to see the vehicle. As his name, implies in Sanskrit, “ man of integrity” . Thank you for the complementary gifts! BMW pens and an umbrella! Denis: The Sales Advisor, was extremely transparent with every detail of the car. He accompanied us thru the test drive, and gave us best experience of a test drive. He also got us a great price on our trade-in. Zarrar: The Business Manager, he did a outstanding job to beat the finance rate from our credit union by .4 points! Which was a savings of $100 per month! BMW OF KCS,has outstanding personnel with exceptional customer service. If you need a BMW, this is where you ought to go! More
by MOHAMEDIYUSUF
Employees Worked With
Zarrar Warraich, Jhoda Edquist, Denis Vukorep
