BMW of Hudson Valley

After having some difficulties with a preowned vehicle, the sales team and service team stepped up and delivered excellent service. Marcus Mancuso from sales addressed the issues and very quickly resolved the sales team and service team stepped up and delivered excellent service. Marcus Mancuso from sales addressed the issues and very quickly resolved the problem. Chris Cialini from the service department was always friendly and courteous in helping me get a loaner car and schedule my maintanence. Joanna Zammiello was clear and very helpful in recording the issue with my vehicle and getting it serviced properly. An over all great team to work with. More

The staff was very professional and eager to satisfy my buying needs. BMW of Hudson Valley was truly accomodating, and made purchasing my 2014 BMW a pleasant experience. buying needs. BMW of Hudson Valley was truly accomodating, and made purchasing my 2014 BMW a pleasant experience. More

Wasyl was a pleasure to deal with. I felt he really wanted my business and he earned it with is prompt responses to all of my questions. I shopped at many dealerships but the deal Wasyl put together f wanted my business and he earned it with is prompt responses to all of my questions. I shopped at many dealerships but the deal Wasyl put together for me was hands down the best one I could find anywhere and I could not pass on it. When other BMW dealers asked what the deal was that I had decided on they all said it was a great deal. Thank you Wasyl! More

Everyone could not have been more friendly or accommodating. Great service. Great experience. I would definitely buy at this dealership again. Mike made the whole process very quick and easy. accommodating. Great service. Great experience. I would definitely buy at this dealership again. Mike made the whole process very quick and easy. More

Our purchase of a new 2014 BMW X3 was an outstanding experience. Our sales representative, Stephen Tomaszewski, was very knowledgeable of all the packages and options available for our X3. He was very experience. Our sales representative, Stephen Tomaszewski, was very knowledgeable of all the packages and options available for our X3. He was very helpful in explaining the details of all these options and made our entire purchase experience very pleasant. In addition, he has followed up with us several times with phone calls to make sure all of our questions were answered. Stephan will be the first person I call when I get ready to purchase another BMW. Also, Susan and I initially met with Anu Singh to discuss our purchase and introduce us to Stephen. She was very pleasant and helpful each time we came into the dealership. All of our experiences with other employees were pleasant and we were always treated very courteously. More

Always a courteous, prompt and efficient service experience at the dealership. Service facility is modern and clean. All issues brought to their attention are always addressed and my car is return experience at the dealership. Service facility is modern and clean. All issues brought to their attention are always addressed and my car is returned washed and vacuumed looking like new. I could not be happier with the overall level of service. More

Excellent customer service. I was greeted before I even walked into the dealership. Friendly, professional and comfortable environment. I definitely recommend this dealer to friends and family. walked into the dealership. Friendly, professional and comfortable environment. I definitely recommend this dealer to friends and family. More

This was my first time dealing with BMW. I had been looking at other brands and dealers, but was not especially impressed. But from the moment my wife and I walked into the door at BMW of the Hudson Va looking at other brands and dealers, but was not especially impressed. But from the moment my wife and I walked into the door at BMW of the Hudson Valley, we were treated with respect in a non-pressured environment. Talk about the importance of first impressions! All the team members, with Shetara Melvin as the outstanding sales person, displayed a great deal of friendly professionalism all the way through the buying process, through explaining all the features on our new BMW X1 to introducing us to the service staff. And, by the way, we love our new car. More

Excellent service from start to finish! Joann really listened to my concerns and went above and beyond to meet my needs! Chris found my prescription eye glasses and promptly notified me and followed up listened to my concerns and went above and beyond to meet my needs! Chris found my prescription eye glasses and promptly notified me and followed up to make sure everything was ok. They're a great team and they employ the nicest shuttle drivers to pick you up. Thank you Hudson Valley BMW! More

Positive experience all around, from website detail of used inventory, accurate vehicle description to in dealership experience. Steve was very good with customer realtions and was great with follow-up, used inventory, accurate vehicle description to in dealership experience. Steve was very good with customer realtions and was great with follow-up, hassle free negotiation and addressing any concerns and questions with the vehicle. More