BMW of Hudson Valley
Poughkeepsie, NY
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1,086 Reviews of BMW of Hudson Valley
I absolutely recommend this dealership for purchasing a BMW. My husband and I were originally looking for a Jeep but after being less than impressed with the selection at the local dealership, we decided BMW. My husband and I were originally looking for a Jeep but after being less than impressed with the selection at the local dealership, we decided to stop on a whim at the Hudson Valley BMW dealership. Everything about the experience was perfect. Our salesman did not try and over sell us the vehicle or push us to go with a more expensive model. We let him know our budget and he stuck right with us through the final decision-- no pressure. I love the used BMW (328i) and am so pleased with the decision! Purchasing the car was a good experience but the car itself was not perfect. I had several issues with the "service engine" light coming on within a month of purchasing. HOWEVER, the dealership was nothing but accommodating and responsive. I received follow up phone calls and emails from both the service department and from Andrew, the salesman who sold me the vehicle. They remedied all the issues at no cost and provided a loaner car when I needed transportation. I definitely felt as though my car and my experience was a priority. I was highly impressed by the level of service that they offered and can truly say that I will be a customer for life. More
Had a great experience at this dealership. Staff was friendly and helpful. They Even had ipads for the kids to borrow while we were there. Very pleased with our purchase and would definitely recommend. friendly and helpful. They Even had ipads for the kids to borrow while we were there. Very pleased with our purchase and would definitely recommend. More
Located a car they had that I was interested in. They came close to my price on my trade as well as a very competitive price on the car I wanted to purchase. came close to my price on my trade as well as a very competitive price on the car I wanted to purchase. More
The staff was very professional and eager to satisfy my buying needs. BMW of Hudson Valley was truly accomodating, and made purchasing my 2014 BMW a pleasant experience. buying needs. BMW of Hudson Valley was truly accomodating, and made purchasing my 2014 BMW a pleasant experience. More
After having some difficulties with a preowned vehicle, the sales team and service team stepped up and delivered excellent service. Marcus Mancuso from sales addressed the issues and very quickly resolved the sales team and service team stepped up and delivered excellent service. Marcus Mancuso from sales addressed the issues and very quickly resolved the problem. Chris Cialini from the service department was always friendly and courteous in helping me get a loaner car and schedule my maintanence. Joanna Zammiello was clear and very helpful in recording the issue with my vehicle and getting it serviced properly. An over all great team to work with. More
Wasyl was a pleasure to deal with. I felt he really wanted my business and he earned it with is prompt responses to all of my questions. I shopped at many dealerships but the deal Wasyl put together f wanted my business and he earned it with is prompt responses to all of my questions. I shopped at many dealerships but the deal Wasyl put together for me was hands down the best one I could find anywhere and I could not pass on it. When other BMW dealers asked what the deal was that I had decided on they all said it was a great deal. Thank you Wasyl! More
Everyone could not have been more friendly or accommodating. Great service. Great experience. I would definitely buy at this dealership again. Mike made the whole process very quick and easy. accommodating. Great service. Great experience. I would definitely buy at this dealership again. Mike made the whole process very quick and easy. More
Our purchase of a new 2014 BMW X3 was an outstanding experience. Our sales representative, Stephen Tomaszewski, was very knowledgeable of all the packages and options available for our X3. He was very experience. Our sales representative, Stephen Tomaszewski, was very knowledgeable of all the packages and options available for our X3. He was very helpful in explaining the details of all these options and made our entire purchase experience very pleasant. In addition, he has followed up with us several times with phone calls to make sure all of our questions were answered. Stephan will be the first person I call when I get ready to purchase another BMW. Also, Susan and I initially met with Anu Singh to discuss our purchase and introduce us to Stephen. She was very pleasant and helpful each time we came into the dealership. All of our experiences with other employees were pleasant and we were always treated very courteously. More
Always a courteous, prompt and efficient service experience at the dealership. Service facility is modern and clean. All issues brought to their attention are always addressed and my car is return experience at the dealership. Service facility is modern and clean. All issues brought to their attention are always addressed and my car is returned washed and vacuumed looking like new. I could not be happier with the overall level of service. More
Excellent service from start to finish! Joann really listened to my concerns and went above and beyond to meet my needs! Chris found my prescription eye glasses and promptly notified me and followed up listened to my concerns and went above and beyond to meet my needs! Chris found my prescription eye glasses and promptly notified me and followed up to make sure everything was ok. They're a great team and they employ the nicest shuttle drivers to pick you up. Thank you Hudson Valley BMW! More





