BMW of Hudson Valley
Poughkeepsie, NY
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1,083 Reviews of BMW of Hudson Valley
Very Positive Service Experience My wife and I both have BMW;s. We have been doing business with BMW of the Hudson Valley for many years. I can say that all our interaction with th My wife and I both have BMW;s. We have been doing business with BMW of the Hudson Valley for many years. I can say that all our interaction with the dealership has been very positive. The people could not be any friendlier and the service could not be any better. They always seem to be available when service is needed and done in a timely matter. More
first and only choice BMW Hudson Valley is the best. I would, and have, had my car taken there for service from another dealership. I trust and recommend them without hes BMW Hudson Valley is the best. I would, and have, had my car taken there for service from another dealership. I trust and recommend them without hesitation. My advisor Joanne, always makes sure my service is on time and complete and is there to answer any and all of my questions. More
First Service for New Vehicle I purchased a new vehicle from BMW of the Hudson Valley earlier this year and in July it was time for the first service appointment. The entire pro I purchased a new vehicle from BMW of the Hudson Valley earlier this year and in July it was time for the first service appointment. The entire process was flawless. I scheduled the appt quickly and easily over the phone (can also be done online), and upon arrival at the Service Center I was greeted warmly and directed to my Service Adviser, Joanne. She told me exactly what would be done as well as a small recall fix. She told me the time it would take, which turned out to be very accurate. I picked up the car, which has been perfectly cleaned, and there was no charge for the Service. Very satisfied with the experience, the service team, the vehicle, and the dealership. More
BMW of Hudson Valley Service Within the last three years I purchased two vehicles from BMW of Hudson Valley, first let me say the sales person I worked with did everything to get Within the last three years I purchased two vehicles from BMW of Hudson Valley, first let me say the sales person I worked with did everything to get me the best price which I was very satisfied with. Most important to me is service, when ever my vehicle was in for service Joanne Holmes and Fatima would greet me and make me feel like a valued customer. My vehicle was always returned to me in tip-top shape, and clean, Phil and the crew do a fantastic job. I will continue to use BMW of Hudson Valley. I highly recommend this dealership. More
Impressive Experience My experience with the service department at BMW of the Hudson Valley has been consistently positive during the past 4 years with the vehicle covered My experience with the service department at BMW of the Hudson Valley has been consistently positive during the past 4 years with the vehicle covered under the maintenance program. Recently, I had a problem with the LED tail lights and called for an appointment which was easily arranged for the next day. Joanne Holmes, the very friendly and knowledgeable Service Advisor had my car diagnosed quickly and accurately by one of the technicians. She then explained what needed to be done as per a BMW Service Bulletin and what the cost would be. (The car is no longer under warrantee). The replacement of both rear tail lights (housing and lenses, etc.) took a minimal amount of time. The car was cleaned and ready to go. The cost to me was a lot less than I thought it would be. I consider the repair extremely good value because of the confidence I have in the Service Department at this quality dealership. More
Service with a smile. The old cliche is true here. I have been here a few times since purchasing our beloved X1, mostly to handle issues arising from a rear-ending. The fo The old cliche is true here. I have been here a few times since purchasing our beloved X1, mostly to handle issues arising from a rear-ending. The folks in the collision center, Randy and Dennis, especially have been exceptional to work with! Not only did they do a beautiful job on the repair, but they were quick and effective in handling a couple follow-up issues, even over a year later. The service and parts folks always greet me with a smile. And the best part, I don't have to see them hardly ever because our awesome sales advisor, Michael, drives a half-hour to come get the car when it needs anything. All in all this has been a very positive relationship so far! Much more than I can say for all the previous dealer relationships I've suffered through. More
Highly recommended they will find you the right car I was always told that BMW was very expensive and a high maintenance car, after a friend convinced me they were not i went to see Wasyl my salesman fr I was always told that BMW was very expensive and a high maintenance car, after a friend convinced me they were not i went to see Wasyl my salesman from a friend recommendation. Wasyl took his time to find the right car and features that fit my budget and was willing to work with me and was no high pressure sales at all. All the staff were very friendly and the follow up calls were also very nice to receive. Will go back again when i am ready to trade in. More
BMW Hudson Valley Service This dealer is first class in service. They are very professional and easy to deal with. I really like that they always give the car a quick vacuum This dealer is first class in service. They are very professional and easy to deal with. I really like that they always give the car a quick vacuum and wash. The waiting area has a coffee machine snacks and water. I would recommend doing business here. More
Professional and courteous My wife and I were blown away by the friendliness of the staff, their professionalism and reliability. Everything they promised was done in a timely m My wife and I were blown away by the friendliness of the staff, their professionalism and reliability. Everything they promised was done in a timely manner, and when my wife asked them to accommodate her need to pick up the car earlier than anticipated, they happily obliged. I love taking my 535i to this dealer for servicing. A+ marks across the board. More
Anthony Gargiulo BMW 428x Experience The professionalism I received from Michael Bueti was AMAZING! He was patient, friendly, and understanding of my needs. Michael made my first new car The professionalism I received from Michael Bueti was AMAZING! He was patient, friendly, and understanding of my needs. Michael made my first new car experience one that I will never forget. He is reliable, and a man of his word. I got a great deal on a NEW 428x and love it! I am looking forward to doing business with him and the staff at Hudson Valley BMW again in the future. I highly recommend you go see Michael Bueti for your next BMW. I am proud to drive the ULTIMATE DRIVING MACHINE !! More