BMW of Hudson Valley
Poughkeepsie, NY
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1,083 Reviews of BMW of Hudson Valley
Very easy friendly service Met Peter in the parking lot. He was very patient let me try several different cars. He was very cooperative during the sales agreement stage. He h Met Peter in the parking lot. He was very patient let me try several different cars. He was very cooperative during the sales agreement stage. He helped me get the exact car I wanted. More
Exceptional service! Mike was beyond patient with my sales experience. He was with me ever step of the way and was never pushy. I waited for the right vehicle and Mike fou Mike was beyond patient with my sales experience. He was with me ever step of the way and was never pushy. I waited for the right vehicle and Mike found it! I couldn't be happier. I highly recommend Mikel Bueti More
Stellar sales, service and collision repair!! Michael Bueti's knowledge of the BMW product is only bested by his honest, no nonsense approach to salesmanship. Our relationship with Hudson Valley Michael Bueti's knowledge of the BMW product is only bested by his honest, no nonsense approach to salesmanship. Our relationship with Hudson Valley BMW began with our initial encounter with Michael Bueti resulting in the lease of our first X-5 over a decade ago. Since then we have leased/purchased two X-5's, one X-3, one 335 xi, one 335 is and our most recent addition a 2015 BMW M4 Coupe. Nearly all of those transactions were handled by Mike. Truth is you can lease/purchase a BMW anywhere, but few can match the knowledge, care and courtesy that Michael Bueti brings to the sales department at Hudson Valley BMW. Further, it is not just Mike. Dennis in the collision dept. repaired two of my pride and joy BMW's to flawless condition when they met with unfortunate accidents. Phil in service insists upon excellence and precision in each and every mechanical/service repair job. Joanna in Service along with each and all of the staff at Hudson Valley BMW have always treated me with the utmost respect. Visits to Hudson Valley BMW are always pleasant, never stressful. I highly recommend Michael Bueti and the rest of the team at Hudson Valley BMW!!! More
Mike is Amazing! I appreciate Mikes approach. He went out of his way to help us get the vehicle we wanted. Couldn't have asked for a better experience. I appreciate Mikes approach. He went out of his way to help us get the vehicle we wanted. Couldn't have asked for a better experience. More
Bent over backwards to help me I was a block from home at 9 p.m. after a business trip. My 328 started sputtering and coughing, "Sevice vehicle" indicator came on. I limped home, ca I was a block from home at 9 p.m. after a business trip. My 328 started sputtering and coughing, "Sevice vehicle" indicator came on. I limped home, called Hudson Valley BMW first thing next morning, spoke to Joanne and explained the situation. After a brief hold, she said bring the car in as long as you are comfortable driving it. They said they had a full schedule but would make every effort to check my car out and they'd give me a ride to work. I explained I had to go to JFK 2 days later for a business trip, they said they'd see what they could do. Best case: They'd fix the car that day. Worst case, they'd explore transportation options. Got to the dealership to find that they had already arranged a loaner car for me. I explained I would be out of town for 4 days, they said "No problem." Net result: they found the issue and I had the car back that evening. This is typical performance for this service group. They know me by name, make me feel like a valued customer, do things properly, keep me informed of what's going on and deliver on their commitments. I am part of a customer support organization for high-tech equipment. I understand what it takes to support demanding customers. I can state with conviction that HVBMW service gets it. A benchmark for service. More
far exceeded our expectations Michael was able to locate the car of my dreams my 645I convertible is beautiful ...I love it He kept me abreast of delivery date, they where all ext Michael was able to locate the car of my dreams my 645I convertible is beautiful ...I love it He kept me abreast of delivery date, they where all extremely accommodating everything happened stress free.:-) Thank you Mike! More
Michael Bueti comes through, as always! Michael Bueti was absolutely outstanding, yet again! I came in with my 90 year old mom, for her third BMW from BMW of the Hudson Valley! She had nev Michael Bueti was absolutely outstanding, yet again! I came in with my 90 year old mom, for her third BMW from BMW of the Hudson Valley! She had never dealt with Mr. Bueti before, but I told her that I consider him like family! He always treats us that way! We got the best attention and most timely vehicle purchase with Mike. Mom got more car, more features, all the options she wanted and more. This, amazingly, for less money down AND the same monthly payment she had currently. When I called to ask her how she was enjoying her new car, she said Mike has already called and spoken with her! It is a joy and comfort to have Mike Bueti behind our family! More
Excellent service Service is tops. This is my third new BMW and all went smoothly as usual This a truly service oriented business and most appreciated in today's no s Service is tops. This is my third new BMW and all went smoothly as usual This a truly service oriented business and most appreciated in today's no service world! Pat Ward More
First time Leasing a 5 series BMW Mr Kreines was very accommodating and eager to assist and answer questions as this was a first time leasing experience for me. We did encounter a prob Mr Kreines was very accommodating and eager to assist and answer questions as this was a first time leasing experience for me. We did encounter a problem with the XM radio agreement which he was able to quickly resolve. I feel I can reach out to him if I have any additional questions or issues. The car is fabulous Ms Estevez assisted nicely in helping to understand the operation of the 528i X series by the way a fabulous car did I say that already She also answered additional questions during the Encore visit and has made herself available if there are future questions. The free tank of gas was a nice perk. Ms.Singh was sure to follow up upon completion of the agreement to make sure we were satisfied Entering the dealership we were always greeted with very friendly and pleasant front desk staff Ira Feldman and Joanne Scolaro More
Amazing! I came here at the recommendation of a friend. Having been in a really bad situation with a trade in worth barely anything after a deal gone bad with I came here at the recommendation of a friend. Having been in a really bad situation with a trade in worth barely anything after a deal gone bad with a used dealership, BMW really went above and beyond to work with me to find a pre-owned vehicle I really wanted and that would work with the difficult financial situation. David Kreines was my salesman and everything about the process was very simple. He was informative, honest and very reassuring. I told him what I could afford and he and the Sales Manager Marcus Mancuso made it work better than I thought. So far I am very very happy with the vehicle and would highly recommend the dealership for a pre-owned purchase. All the employees I met were very courteous, attentive and, professional. In addition, I felt very welcome going into the dealership despite having no intention of purchasing a brand new car. Many thanks to the staff I worked with that reestablished my faith in pre-owned and used vehicle dealerships. More