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BMW of Hudson Valley

Poughkeepsie, NY

4.2
1,083 Reviews

2068 South Road

Poughkeepsie, NY

12590

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1,083 Reviews of BMW of Hudson Valley

May 31, 2018

I felt like one of my own family members sold me a car I was more than satisfied with my experience at BMW of Hudson Valley. David Kreines treated me as if I was his own daughter, making sure my purchase w More

by jgeer4482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anu Singh, David Kreines
Jun 01, 2018 -

BMW of Hudson Valley responded

We are so pleased to hear you had such a wonderful experience with us! We truly appreciate your feedback and are glad Ms. Singh and David Kreines were able to help you find your perfect car. Please let us know if there is anything else we can assist you with and we look forward to seeing you in the future!

May 15, 2018

Very easy and profession This was my first time purchasing a BMW. The sales consultant who helped me was David Kreines. Unlike other dealerships, he listened to exactly what I More

by Krissann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kreines
May 15, 2018 -

BMW of Hudson Valley responded

Krissann, thank you so much for sharing your wonderful review! We are thrilled to hear David went above and beyond in helping you with your vehicle needs. Congratulations on your first BMW! Let us know if there is anything else we can help with. We look forward to seeing you again soon!

May 14, 2018

DENNIS DONNELLY EXCELLENT , PROFESSIONAL , OUTSTANDING, CONSIDERATE SERVICE BY DENNIS DONNELLY....WE HAD A CAR ACCIDENT AND THE MANNER AND COURTESY OF DENNIS WAS OF More

by JIM1924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Donnelly
May 15, 2018 -

BMW of Hudson Valley responded

We're thrilled that you enjoyed working with Dennis! He was happy to help you after your car accident and ensure that you were comfortable. Thank you for the five-star review. Please let us know if we can assist you again in the future.

May 15, 2018 -

BMW of Hudson Valley responded

We're thrilled that you enjoyed working with Dennis! He was happy to help you after your car accident and ensure that you were comfortable. Thank you for the five-star review. Please let us know if we can assist you again in the future.

May 12, 2018

David Kreines . David Kreines was outstanding and a pleasure to deal with. He is courteous, professional, and knowledgeable. This is my 3rd BMW from here and I can't More

by artlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landers - who was terrific!, Anu Singh, David Kreines
May 13, 2018 -

BMW of Hudson Valley responded

Thank you for taking the time to recognize David and the rest of our team! We're pleased that you continue to enjoy our friendly and professional service. Please reach out if we can assist you with anything else. We look forward to your next visit.

May 08, 2018

Welcoming and helpful staff. Friendly and accommodating staff. The salesman David was very helpful and showed me all of my options in my price range. I ended up getting a great de More

by Scalvanico1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landers, David Kreines
May 08, 2018 -

BMW of Hudson Valley responded

We appreciate the five-star review! Congratulations and thank you for your business! It was our pleasure to do business with you as well, and we will make sure to let David know that his service made a difference. We certainly look forward to working with you again in the future!

May 04, 2018

Horrible Service and Ride staff If the staff were not so rude I would have purchased a new car. Brought my vehicle for service and they refused to even contact my warranty company! More

by Kamsmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Dolce, Jennifer Sarubbi
May 14, 2018 -

BMW of Hudson Valley responded

Dear Kamsmom1, Unfortunately, The previous repair was submitted and repaired by an independent repair facility that did not resolve the vehicles issue. The warranty that you supplied would not accept double billing for the same repair. All of our client advisors are very sensitive to customer issues and always treat customers with respect. In review of the conversations with Jennifer and my assistant service director, you were treated respectively. If there is anything else we can do for you, please contact me directly. Regards Phil Dolce

April 25, 2018

David Kreines David was very knowledgeable about the BMW cars and products. David made me feel very comfortable buying a new car and walked me through every questio More

by Erict804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kreines
Apr 25, 2018 -

BMW of Hudson Valley responded

Thank you for the recommendation! We're glad that David has earned your trust for your future vehicle needs. He was happy to help and share his expertise with you. If you need anything else, then please reach out to us.

April 25, 2018

Highly professional service, care, and respect Michael displays an outstanding demeanor, a keen listening habit and a thorough understanding of the process that any new buyer has to go through prio More

by Driving enthusiast from Westchester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bueti
Apr 26, 2018 -

BMW of Hudson Valley responded

Hello there, Wow! Thank you for sharing your wonderful experience with Michael! We are so thrilled to learn he provided you with outstanding service during your visit. We truly appreciate your kind words and can't wait to share them with Michael and our team. Thank you for choosing us to help you with your vehicle needs. We appreciate your business and hope to have the opportunity to work with you again in the future.

April 25, 2018

No hassles , treated as a valued customer. Good to have a friendly relationship with a local dealer and David. Thanks for spending the time! I think we made a good choice. David and the Product More

by George O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember the product specialists name that got me set up with the car, he was very patient friendly and helpful. , David Kreines
Apr 26, 2018 -

BMW of Hudson Valley responded

Hi George, thank you for sharing your wonderful review. We are happy to hear David and our team provided you with exceptional service. It was a pleasure doing business with you and we look forward to working with you in the future.

April 24, 2018

Quick easy I was very well taken care of. There was no bs that you may find at other dealers. Straight forward. Great service and professionalism. Thank you. More

by Yupthatsme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anu Singh, Michael Bueti
Apr 24, 2018 -

BMW of Hudson Valley responded

We appreciate your superb five-star review. We are ecstatic to hear about the fantastic experience you had with Michael and Anu. We greatly appreciate your feedback and loyalty.

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