BMW of Hudson Valley

The professionalism of this dealership is outstanding. I purchased 1 335 XI, as well as I leased a 2011 335D for my wife. The dealership has been very impressive. Quality and integrity like this doesn't com purchased 1 335 XI, as well as I leased a 2011 335D for my wife. The dealership has been very impressive. Quality and integrity like this doesn't come often enough. More

I cannot say enough about the quality of service that you receive when you walk in the door. Nikki always makes sure you are taken care of and Joanne is always making sure you understand everything that is receive when you walk in the door. Nikki always makes sure you are taken care of and Joanne is always making sure you understand everything that is being done to your vehicle. They are awesome and I would highly recommend this dealership as the "the place to be"! A top notch crew for a top notch car! More

I walked into the service department and was greeted with a smile. I don't have much time to spend at the dealership and I don't like to waist time. Every time I bring my car in for service I am in and out i a smile. I don't have much time to spend at the dealership and I don't like to waist time. Every time I bring my car in for service I am in and out in a few minutes, no matter what I bring my car in for. This is the second BMW I have purchased at BMW of the Hudson Valley, and cant wait to get my third (hopefully soon). I tell so many people how great it is, and they cant believe it. BMW of the Hudson Valley is the first dealership I cant wait to go back to.(for service or a new car). Thank You, Angelo M. Occhicone More

Nikki Rimany - the Service Reservationist goes out of her way to schedule appointments that are convenient for me. She tries her best to arrange for a loner whenever possible. She always ensures the loan her way to schedule appointments that are convenient for me. She tries her best to arrange for a loner whenever possible. She always ensures the loaners are clean. She is always very polite and helpful whenever I arrive no matter what time of the day it is or no matter how busy she is. She is very knowledgeable of the staff and who she needs to speak with to get things done. The free car wash service is awesome and it is so nice to pick up a clean car whenever I bring my vehicle in. John Spina has been very helpful in tracking items that are included in the warranty whenever I bring my car in. More

Professional, knowledgeable, moderate wait-time, service delivered as expected. The service person had suggestions for further appointments and knew the needs of my specific model. delivered as expected. The service person had suggestions for further appointments and knew the needs of my specific model. More

Nikki in the service department is such a pleasure to work with...she makes the process of servicing your car so easy! The service department is always very accomodating - one of the many reasons I chose work with...she makes the process of servicing your car so easy! The service department is always very accomodating - one of the many reasons I chose to lease another BMW. Tim Tamsen in sales is a true professional and made the process of rolling into another BMW effortless - thanks again Tim!!! More

Scheduling my X5 for service was a breeze working with Nikki. She set up a loaner and everything was ready to go when I arrived. Joanne got me through the service check in so quickly I was in and out in Nikki. She set up a loaner and everything was ready to go when I arrived. Joanne got me through the service check in so quickly I was in and out in a few minutes. Service completed ahead of schedule and priced as promised. Great experience as both were extremely pleasant to deal with - just what I expect from a BMW dealership. More

Joanne, Is friendly, helpful and professional. I feel Joanne, Is friendly, helpful and professional. I feel she knows how to handle business and I feel confident that I can trust her to take care of my c Joanne, Is friendly, helpful and professional. I feel she knows how to handle business and I feel confident that I can trust her to take care of my car needs. She is on top of needed recommendations for my car needs. She has a great understanding of her customers needs, and makes me feel comfortable. I trust her judgement and she goes out of her way for the customer. Maeola Farquharson More

I had to take my vehicle in for service unexpectedly, when the battery light suddenly illuminated, along with a warning message that the transmission wasn't operating properly. Even without an appoi when the battery light suddenly illuminated, along with a warning message that the transmission wasn't operating properly. Even without an appointment, the car was reviewed for issues that same day, and Joanna took the time to explain the problems with the vehicle and the repairs that were necessary to correct them. When I needed a rental vehicle over the weekend, she made arrangements with local rental agencies and took the extra time to follow up to ensure that I had the vehicle I needed. While diagnosing and fixing problems is their job, and they performed this well, it is the high degree of customer care that was exhibited that sets this dealer apart from others that I have dealt with in the past. Joanna followed up in a timely manner about the status of my vehicle, and followed up to ensure that I had secured the rental car. This high degree of concern makes me comfortable to deal with this dealership whenever I am in the area and in need of service. More

I bought my 2006 525XI from BMW of the Hudson Valley. I have had nothing but friendly, professional,courteous treatment from Sales to service. A few weeks ago my service lights came on for oil, break s have had nothing but friendly, professional,courteous treatment from Sales to service. A few weeks ago my service lights came on for oil, break service and low tire. I brought it in and got a call that day with the price. It was more than i expected but Joanna took time to explain everything in detail, then to my delight I received an email file totally breaking down the work, price and reason (GREAT IDEA. Then the next morning Joanna called me to make sure I received the email and understood it. I was so satisfied with the level of service I had the Gold detail package thrown in. Top notch company from top to bottom. More