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BMW of Freehold
Freehold, NJ
2,329 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,329 reviews
February 04, 2022
John Cheung is amazing! I actually had a great time buying our BMW and his professionalism, courtesy and attention to detail is beyond anything we have ever experienced when buying a car. John is know buying our BMW and his professionalism, courtesy and attention to detail is beyond anything we have ever experienced when buying a car. John is knowledgeable, anticipated our every need and impeccable with all aspects of his service! Thank you John for such a wonderful buying experience! More
by sagomez2012
February 02, 2022
Mike is a trusted salesperson and puts his clients safety and needs first. He helped me find a great car but more importantly took great care when finding something suitable/perfect for my daughter. He is my and needs first. He helped me find a great car but more importantly took great care when finding something suitable/perfect for my daughter. He is my go to from now on! More
by Peckinsky
Employees Worked With
January 29, 2022
Had a wonderful experience buying a used BMW at Freehold BMW. The client advisor Mark Eustice is very experienced and knowledgeable about BMW’s. There wasn’t a question he couldn’t answer. He was patient an BMW. The client advisor Mark Eustice is very experienced and knowledgeable about BMW’s. There wasn’t a question he couldn’t answer. He was patient and never pressured me throughout my experience. I would recommend Mark to anyone looking to make a BMW car purchase. More
by Danaguzzo12
Employees Worked With
January 24, 2022
Thank you so much for all your patient and knowledge.They all go above and beyond for their customers! all go above and beyond for their customers! More
by Ssr417
Employees Worked With
Other Employees :
Fernando Lema-Hasing
January 22, 2022
Mark worked very hard to get us all that we wanted with our budget and we were so happy! He kept in communication with us and was super friendly every step of the way. our budget and we were so happy! He kept in communication with us and was super friendly every step of the way. More
by pjover20
Employees Worked With
January 14, 2022
I recently had a battery issue with my 2021 BMW X5M Comp. Craig was there for me as soon as I made a phone call to him. He arrived at my home the very next morning to help me with my issue. He went above and Craig was there for me as soon as I made a phone call to him. He arrived at my home the very next morning to help me with my issue. He went above and beyond what I expected. I can't express how much I appreciated his help and expertise. Thanks again Craig for all you did for me. More
by fastcars
Employees Worked With
January 01, 2022
he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by Neda.spahiu
Employees Worked With
Eugene Poznyak
January 01, 2022
Mark Vicens was great. Patient and personable. Would definitely recommend him and Freehold BMW. Hope to be a repeat customer. definitely recommend him and Freehold BMW. Hope to be a repeat customer. More
by thegibsons4
December 31, 2021
I bought my 2019 X3 out of my lease since it was under miles and in perfect condition. I anticipated a big ordeal as I had never done this before. I was pleasantly surprised at how easily and seamlessly t miles and in perfect condition. I anticipated a big ordeal as I had never done this before. I was pleasantly surprised at how easily and seamlessly the entire process went. Mike was efficient, explained the whole process easily, set up appointments that were needed and delivered my car with true professionalism. It certainly made me put Mike and the dealership #1 on my list. More
by Cdedeb
