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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,006 reviews
September 30, 2020
The dealership is welcoming. Orville Bynoe understood exactly what I needed and how he could make it a reality for me. I felt well taken care of with Orville looking out for me! exactly what I needed and how he could make it a reality for me. I felt well taken care of with Orville looking out for me! More
by Ann Murdock
Employees Worked With
September 30, 2020
Very Professional Dealership With Great Workers! I Got A Great Deal On 2017 BMW 330I, Man This Thing Is Insane. Couldnt Have Been More Happier With My Purchase. I Would Definitely Recommend This Place To Ot Great Deal On 2017 BMW 330I, Man This Thing Is Insane. Couldnt Have Been More Happier With My Purchase. I Would Definitely Recommend This Place To Others In The Market For A New Car, Ask For The Sales Associate Orville, He Was Really Helpful In Looking For What I Wanted At A Nice Price :) More
by Miguel Juarez
Employees Worked With
September 29, 2020
Only dealer with restricted hours in the region. Unable to shop there on their terms. They have been inflexible thus far. Making it difficult to shop there to shop there on their terms. They have been inflexible thus far. Making it difficult to shop there More
by 11mfiled
September 24, 2020
Just a great experience Dominique found the car exactly the interior color we were looking for Never really haggled about cost. And Russ finance guy was really helpful in securing a loan at reasonable ra the interior color we were looking for Never really haggled about cost. And Russ finance guy was really helpful in securing a loan at reasonable rate when we really did not have the best credit thanks too all involved More
by Al sanzari
Employees Worked With
Russ finance guy terrific job, Monica Beierschmitt, Dominique Nemeth
September 24, 2020
For freehold, it now have a special place in my heart, the reason i am saying is I went to other dealership (Flemington (Costco Dealer) and Princeton) but the attitude was really different and they said i the reason i am saying is I went to other dealership (Flemington (Costco Dealer) and Princeton) but the attitude was really different and they said i will never get a car for this price. They didn't even bother to call back. Freehold on the other hand especially Monica, she got me the exact deal I wanted on the exact bmw. She is efficient in her comminication and commitments. I would definitely recommend people to atleast try this dealership and they will be amazed. Best People and Dealership. More
by Farukh
Employees Worked With
Monica Beierschmitt
September 23, 2020
Just leased a 2021 X7 from BMW of Freehold. I worked with Mike Youssef and he was extremely helpful. My experience felt personal and everyone was so courteous! I would highly recommend the team at BMW of Fre Mike Youssef and he was extremely helpful. My experience felt personal and everyone was so courteous! I would highly recommend the team at BMW of Freehold. More
by jesscory1276
Employees Worked With
September 21, 2020
I had a great experience with Monica Beierschmitt. I would definitely recommend her to a friend. Overall great experience. THANK YOU all so very much. would definitely recommend her to a friend. Overall great experience. THANK YOU all so very much. More
by Shaquana
Employees Worked With
Monica Beierschmitt
September 18, 2020
I’m always happy with the overall service at BMW of Freehold. This has been my fourth car I leased from Monica and she has always given me top notch professional service. Monica is always able to answ Freehold. This has been my fourth car I leased from Monica and she has always given me top notch professional service. Monica is always able to answer all my questions and always gives me a deal I’m happy with. I look forward to seeing her again for my next car. Thank you. More
by Jennifer
Employees Worked With
Monica Beierschmitt
September 18, 2020
Monica is an absolute pleasure to deal with. I have never been happier. I have already recommended her to my friends. She is professional and on top of everything. never been happier. I have already recommended her to my friends. She is professional and on top of everything. More
by Robingoldman
September 17, 2020
There's no one better in the game then Danny Claro. I wouldn't buy a car from anyone else. I have sent many friends and family to Danny who have all called me to thank me for introducing them to him. If wouldn't buy a car from anyone else. I have sent many friends and family to Danny who have all called me to thank me for introducing them to him. If you're looking for an experience unlike any other, then BMW of Freehold is where you belong. More
by Dan Z
Employees Worked With
