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BMW of Freehold
Freehold, NJ
2,055 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,055 reviews
December 19, 2020
My salesman Mark Eustice was informative, very pleasant & worked hard to get me into my first BMW. I would highly recommend him. A man of his word. worked hard to get me into my first BMW. I would highly recommend him. A man of his word. More
by BarbE
December 18, 2020
Wonderful experience leasing an X7 with Mike! The service was outstanding! Would highly recommend BMW of Freehold and Mike! The whole experience was really quite good. was outstanding! Would highly recommend BMW of Freehold and Mike! The whole experience was really quite good. More
by jesscory1276
Employees Worked With
December 16, 2020
My wife and I had a phenomenal experience purchasing our BMW X5 to accommodate a growing family. A dream team combination of Mike Youssef and MaryJo Pirrella made sure we had all the options we wanted and w BMW X5 to accommodate a growing family. A dream team combination of Mike Youssef and MaryJo Pirrella made sure we had all the options we wanted and were proactive in managing our expectations as our car was built at the factory. They exceeded all our expectations and we would be happy to give them our business again. More
by Adam
December 16, 2020
The salesperson makes the dealer. Monica is the best. Patient and intelligent. Always a pleasure to work with. I look forward to working with her again in the future. Patient and intelligent. Always a pleasure to work with. I look forward to working with her again in the future. More
by Sforleiter
Employees Worked With
Monica Beierschmitt
December 16, 2020
Monica couldn’t have been more helpful when it came to ordering an X5 for my mom! Kind, funny, and knows her BMW’s! Truly the best! ordering an X5 for my mom! Kind, funny, and knows her BMW’s! Truly the best! More
by Msculler56
Employees Worked With
Monica Beierschmitt, Kyle Gries
December 16, 2020
BMW of Freehold makes the car buying experience easy. Monica is the best to work at BMW of Freehold. She puts her clients interests first! Monica is the best to work at BMW of Freehold. She puts her clients interests first! More
by dsculler7
Employees Worked With
Monica Beierschmitt, Fernando Lema-Hasing
December 16, 2020
Monica made the entire car buying experience seamless! She truly is a professional and makes the experience an enjoyable one. Not only is she extremely efficient with commnicating, but also is extremely k She truly is a professional and makes the experience an enjoyable one. Not only is she extremely efficient with commnicating, but also is extremely knowledgeable about the product! I definitely will recommend Monica as well as BMW of Freehold to anyone looking for a BMW! More
by Jenniferrdennis24
December 16, 2020
Monica and BMW of Freehold are the best. I have purchased/leased over 13 BMW’s from other dealers in NJ, but my experience with Monica was amazing. Monica and BMW of Freehold are the real deal. purchased/leased over 13 BMW’s from other dealers in NJ, but my experience with Monica was amazing. Monica and BMW of Freehold are the real deal. More
by MAR-U2
Employees Worked With
Monica Beierschmitt
December 15, 2020
This is the best dealership I have been too and I have been to many ...and John Cheung salesmen and Nicholas Lichaa sales manager two of the nicest people and most helpful car salesmen I have come across been to many ...and John Cheung salesmen and Nicholas Lichaa sales manager two of the nicest people and most helpful car salesmen I have come across. More
by paulnortman007
December 15, 2020
Just got my first BMW through John. He made the exploration and decision making process easy.He listened to what i wanted, and found the perfect vehicle at a great value. He was extremely knowledge exploration and decision making process easy.He listened to what i wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options. He diligently responded to all my questions and was very professional and responsive. Highly recommend doing business with John 😀 More
by lauren518
Employees Worked With
