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BMW of Freehold
Freehold, NJ
2,004 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,004 reviews
December 28, 2021
Eugene is extremely knowledgeable, professional and personable. He helped us find the ultimate car for our family, hand held us through the financing process and delivered perfectly on all the promises personable. He helped us find the ultimate car for our family, hand held us through the financing process and delivered perfectly on all the promises. More
by antonm78
Employees Worked With
Eugene Poznyak
December 28, 2021
Eugene helped us get our dream 750 BMW and located an amazing deal with all the options we were looking for. Smooth transaction and seamless delivery with no hiccups. amazing deal with all the options we were looking for. Smooth transaction and seamless delivery with no hiccups. More
by Anechka80
Employees Worked With
Eugene Poznyak
December 23, 2021
Dealership staff were friendly and my salesperson Orville was helpful and knowledgeable. He got me the maximum value of my pickup trade in and I purchased a 5 series. I enjoy the vehicle and the fact that I’ was helpful and knowledgeable. He got me the maximum value of my pickup trade in and I purchased a 5 series. I enjoy the vehicle and the fact that I’ve received a call afterwards asking if I was still happy and any concerns I had he’d be happy to address. Thanks Orville More
by Kevin C
Employees Worked With
December 21, 2021
Very pleasant experience buying my new X5. My salesman was very knowledgeable, and wasted no time addressing my needs. BMW of Freehold is not my local BMW dealer, but I will definitely return here for sal was very knowledgeable, and wasted no time addressing my needs. BMW of Freehold is not my local BMW dealer, but I will definitely return here for sales and service. Much better experience at Freehold than my local dealer. More
by Justin
December 16, 2021
Mark was good with his pitch about the preowned 2018 BMW X2 xDrive28i he sold us. From information about it, through test drive and finalizing documents were all good. The Freehold BMW was also a very wel X2 xDrive28i he sold us. From information about it, through test drive and finalizing documents were all good. The Freehold BMW was also a very well organized outfit nice showroom that have their latest models on display. There was a general welcoming atmosphere from all staff. My wife and I loved it when we were there. ;) More
by Desmonette gooding
December 15, 2021
Greg has always provided me and my family with excellent service. He goes above and beyond to make us feel good about our loyalty to Bmw these past 21 years and one of the reasons we keep coming back. He ke service. He goes above and beyond to make us feel good about our loyalty to Bmw these past 21 years and one of the reasons we keep coming back. He keeps in constant communication so we are informed every step of the way. He is a great asset to the BMW of freehold family. More
by pjover20
Employees Worked With
December 11, 2021
Great to deal with, smooth transaction. I will definitely recommend him in the future. Thanks. recommend him in the future. Thanks. More
by Alex
December 08, 2021
I had a very good experience with Mike Youssef. He was knowledgeable, honest and professional without being pushy, as I was making up my mind. He worked through the challenges we had in a swift and orde knowledgeable, honest and professional without being pushy, as I was making up my mind. He worked through the challenges we had in a swift and orderly manner, and made the whole experience positive. Maria in the finance Dept. was wonderful, and the vehicle handover presentation was a very nice final touch. I'll be back!! More
by MB Larsen
Employees Worked With
Other Employees :
ddado@dchusa.com, bobf@dchusa.com
December 04, 2021
John is honest and knowledgeable. I had an excellent experience getting a my 2022 X5 M50i and retuning my 2019 lease. Definitely recommend him and BMW of the Freehold. experience getting a my 2022 X5 M50i and retuning my 2019 lease. Definitely recommend him and BMW of the Freehold. More
by francis
December 03, 2021
This dealership was exceptional—professional, helpful, accommodating and easy to work with. The extra touches of presentation of vehicle when purchased to a complete overview of the car. Highly recommend accommodating and easy to work with. The extra touches of presentation of vehicle when purchased to a complete overview of the car. Highly recommend to others! More
by KCamp
