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BMW of Freehold

Freehold, NJ

4.9
2,005 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,005 reviews

January 07, 2023

Eugene sold me a car that was exactly what I was looking for and made my car buying experience very easy and quick More

by Josed012689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Poznyak
Jan 09, 2023 -

BMW of Freehold responded

Hello, congrats on your new ride! We're pleased Eugene made your car buying experience quick and easy. Come see us again in the future!

January 07, 2023

I bought my first car from BMW of Freehold and they were very helpful and were able to accommodate all of our needs ! More

by Riley Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Freehold responded

Congrats on the new ride, Riley! Come see us again soon!

December 29, 2022

Mike is a Top Notch Salesman! ! I was in the market to replace my 2016 X5 and found a 2021 X5 on line that I was interested in. I called BMW of Freehold and was put in touch with M More

by Paulette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

BMW of Freehold responded

Hi Paulette, congrats on your car! It's wonderful to see Mike exceeded your expectations during your smooth car buying experience. Let us know how else we may help in the future, have a great day!

December 14, 2022

BMW of Freehold made our car buying experience exceptional. Michael Youseff was incredible and answered all of our questions and was very patient throughout the process. He really took the time an More

by nahmad2029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

BMW of Freehold responded

Hello, we're pleased to see you had an exceptional car buying experience with Mike. Let us know if there is anything we can assist with in the future!

December 07, 2022

Mike was a huge help and made the process a breeze. I had showed up late in the evening close to when they were closing and Mike stayed well over the time that they close to make sure that everything w More

by ryannapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

BMW of Freehold responded

Hi Ryan, we truly appreciate your kind feedback about the outstanding service Mike provided. Come see us again in the future!

December 04, 2022

Wael Youssef made my purchase experience very smooth every step of the buying process and it was a great experience from start to finish. More

by hkorayim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

BMW of Freehold responded

Hello, it's wonderful to see you had a great car buying experience with Wael and everything went smoothly. Come see us again soon!

November 12, 2022

Robert was extremely professional and helpful throughout the whole buying experience. From help getting me the most for my trade in to assisting me find me the car I wanted. He kept me informed and updated More

by John Morreale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

BMW of Freehold responded

Hi John, it's wonderful to see Robert was extremely professional and helpful throughout your car buying experience. We appreciate your kind feedback about him and our team looks forward to seeing you again soon!

November 09, 2022

Great environment. The Staff was awesome. Dominique is simply amazing and made our process super quick and easy. Definitely would recommend 10/10! More

by Dbandoo21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Nemeth
Nov 11, 2022 -

BMW of Freehold responded

Hello, we're pleased to see you had an amazing car buying experience with Dominique. Thank you for the recommendation, see you next time!

November 03, 2022

Mike was very good providing information about the vehicle. He is easy to deal with and not high-pressure. He was able to provide me with the owner's manual long before I purchased. More

by mstein
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

BMW of Freehold responded

Hello, we appreciate your feedback about Mike and look forward to working with you again!

October 31, 2022

Dominique was very professional and transparent through the whole process. She made this purchase such a smooth one. We appreciate her patience & kindness! From the beginning to the end helping setting up More

by amanda.creegan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Nemeth
Oct 31, 2022 -

BMW of Freehold responded

Hi Amanda, congrats on the new truck! It's wonderful to see Dominique was professional and transparent throughout the entire process. Let us know if we can help with anything else in the future!

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