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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
February 02, 2023
Excellent experience with the dealership and especially Eugene. After seeing the 2022 X5 hybrid on line over the weekend I called the dealership and Eugene was the first to return my call. He is extremel Eugene. After seeing the 2022 X5 hybrid on line over the weekend I called the dealership and Eugene was the first to return my call. He is extremely knowledgable about his product and refreshingly forthright about important details like vehicle history and value. No pressure - always good conversation and education about the vehicle. Never rushed and always polite and professional. Maria in finance was extremely professional and organized with no "high pressure add-ons." Truly a 5 star experience all around. More
by Mundie123
February 01, 2023
I brought my wife's X-3 in for service. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. More
by lovehound55
Employees Worked With
Thomas LaBarbara
February 01, 2023
No pressure dealership with Friendly folks who want to sell cars. mark vicens, our salesman was extremely knowledgeable about the X5 product which was a big reason for our choice. sell cars. mark vicens, our salesman was extremely knowledgeable about the X5 product which was a big reason for our choice. More
by Creekrunr9
January 31, 2023
Both Orville and Nick were outstanding. After months of waiting for a new i4 M50, they went to work and went out of their way to locate a perfect car for me and end the waiting game. I wo After months of waiting for a new i4 M50, they went to work and went out of their way to locate a perfect car for me and end the waiting game. I would recommend them highly for the hard work and professionalism they afforded me. Kudos to the entire team! More
by Markwhit
January 18, 2023
Top notch service advisor. It was great working with him and we had a pleasant experience. We will be back. It was great working with him and we had a pleasant experience. We will be back. More
by Mr T
Employees Worked With
January 10, 2023
Eugene was great with getting me the best price on an x5 during these times. Highly recommended! during these times. Highly recommended! More
by Daniel.nass
January 10, 2023
Dominique was absolutely wonderful with the purchase of my used Jaguar XK. She has an outstanding personality and made it so easy to complete the sale from start to finish. From the time I came in the door my used Jaguar XK. She has an outstanding personality and made it so easy to complete the sale from start to finish. From the time I came in the door all the staff were so helpful and friendly. I will highly recommend BMW of Freehold to everyone that I know looking to purchase a new or used car. Thank You Dominique, you are an Angel. More
by funnycar376
Employees Worked With
Dominique Nemeth
January 07, 2023
Great experience! !! I’ve been served for years for me BMW in Brooklyn, but it was absolutely worth it to come to Freehold NJ that day. Now I understand how the real se !! I’ve been served for years for me BMW in Brooklyn, but it was absolutely worth it to come to Freehold NJ that day. Now I understand how the real service should be!!!! I came to Eugene Pozdnyak by word of mouth with a great recommendations. He is absolutely professional and super knowledgeable at what he does. I was basically spoon fed that day. He always answers the phone and takes care of you even after you bought the car and left the dealership which is very unlikely in these days. Thank you so much Eugene for being a so great!!!! Love my Bemer!!!! More
by fogelmarina
