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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
February 24, 2023
It was a pleasure working with Gene and Freehold today on my X6M purchase. I give them very high marks on communication, transparency and they accommodated my every need. Being a long distance neg my X6M purchase. I give them very high marks on communication, transparency and they accommodated my every need. Being a long distance negotiation it was an absolute pleasure to have them on my side. More
by BC
February 23, 2023
Dominique was awesome, she couldn't have made my car buying experience more pleasant (and fun)! She went over and above to make me comfortable with my purchase. Loved working with her and would absolute buying experience more pleasant (and fun)! She went over and above to make me comfortable with my purchase. Loved working with her and would absolutely recommend to friends and family. More
by blrubel
Employees Worked With
Dominique Nemeth
February 18, 2023
I recently purchased a used BMW m850i from Eugene at Freehold BWM dealership, and I am absolutely thrilled with my purchase. The car is in excellent condition and the process of purchasing it was smooth Freehold BWM dealership, and I am absolutely thrilled with my purchase. The car is in excellent condition and the process of purchasing it was smooth and easy. I felt confident in the customer service I received from Eugine and the knowledge of the staff was incredibly helpful. I highly recommend Eugine to anyone looking to purchase a quality vehicle! More
by Boris
Employees Worked With
Eugene Poznyak
February 18, 2023
My Dad had been working with Mark for awhile now, he now helped me pick out my first car, very good guy to do business with. helped me pick out my first car, very good guy to do business with. More
by Jack.bonevich
Employees Worked With
February 17, 2023
It was a awesome experience. Mark was very helpful and answered all our questions. Straight forward and didn't run us in circles Mark was very helpful and answered all our questions. Straight forward and didn't run us in circles More
by Dragonsbane4381
Employees Worked With
February 15, 2023
Great car buying experience. Knowledgeable, friendly and not pushy. I’d recommend Orville and Freehold BMW. Knowledgeable, friendly and not pushy. I’d recommend Orville and Freehold BMW. More
by lesleyadraper
February 11, 2023
Mike was great to work with! He was very helpful, and patient, and did not pressure us at all. Great experience with the dealership, I highly recommend it! He was very helpful, and patient, and did not pressure us at all. Great experience with the dealership, I highly recommend it! More
by rabdalla0212
Employees Worked With
February 10, 2023
Mark is great to work with and this is my second time working with him. In these odd times with supply chain disruptions and delays Mark kept me well informed along the way about timing and next steps. I working with him. In these odd times with supply chain disruptions and delays Mark kept me well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. More
by bon
February 09, 2023
I highly recommend Mark. He was patient, always available and followed up with me a week later to make sure everything was fine. He was patient, always available and followed up with me a week later to make sure everything was fine. More
by amiddle221
Employees Worked With
February 05, 2023
Mark Vicens exceeded my expectations in every way. He is responsive, knowledgeable and great to work with. He is responsive, knowledgeable and great to work with. More
by 02transam
Employees Worked With
