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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
March 18, 2023
Mike Youssef has made the car buying process so easy. He is efficient, kind and helpful. Third car purchased from him-more to come! Highly recommend him as well as the dealership. We have been buying fro He is efficient, kind and helpful. Third car purchased from him-more to come! Highly recommend him as well as the dealership. We have been buying from Freehold BMW since 2013 - best in the business! More
by bmwlease4
Employees Worked With
March 15, 2023
Very Happy - car was excellent (as described) the process was quick & easy , the staff was on point! (Mark V. in sales was excellent) We appreciate the dealership has done for us! was quick & easy , the staff was on point! (Mark V. in sales was excellent) We appreciate the dealership has done for us! More
by Robert
Employees Worked With
March 10, 2023
Working with mark was such a great experience. He made me a feel right at home and I am now a lifelong BMW loyalist from here on out! He made me a feel right at home and I am now a lifelong BMW loyalist from here on out! More
by Drg0315
Employees Worked With
March 02, 2023
Easy car buying experience, professional customer advisors and consistent communication. They went a long way in bringing the price of the car to a level where it fit my budget. advisors and consistent communication. They went a long way in bringing the price of the car to a level where it fit my budget. More
by Faiyaz113
February 26, 2023
Eugene was very helpful and absolutely amazing to work with. We were very satisfied with the lease return and acquiring a new car. HIGHLY recommend Eugene as your dealer. with. We were very satisfied with the lease return and acquiring a new car. HIGHLY recommend Eugene as your dealer. More
by Julia11224
February 25, 2023
I came to Freehold to buyout my 2020 X6 after my lease. I received professional service. Everything was prepared in advance, so there was no unnecessary wait time. There was no unneeded services offers. Ve I received professional service. Everything was prepared in advance, so there was no unnecessary wait time. There was no unneeded services offers. Very reasonable & Professional. Great experience. Would definitely come back and obviously will recommend Eugene to my Friends!!! More
by ikleyman
