Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,005 reviews
April 18, 2023
I had an absolutely amazing experience working with Eugene. He is the best I’ve ever worked with. Very professional, extremely helpful, knowledgeable and just pleasant all around. I couldn’t say enoug Eugene. He is the best I’ve ever worked with. Very professional, extremely helpful, knowledgeable and just pleasant all around. I couldn’t say enough kind things. Highly recommend!!! More
by YN
Employees Worked With
Eugene Poznyak
April 18, 2023
Eugene is a very professional and organized person. We had wonderful experience when purchased our SUV from him. He was polite, courteous and always helpful. We will definitely recommend his services t We had wonderful experience when purchased our SUV from him. He was polite, courteous and always helpful. We will definitely recommend his services to our family members and all our friends. Will buy from again when time will come. Thank you, Jena and Ela More
by Ela
Employees Worked With
Eugene Poznyak
March 31, 2023
Eugene exceeds expectations from start to finish. He was great to work with and made buying a car a seamless process! Highly recommend! He was great to work with and made buying a car a seamless process! Highly recommend! More
by Kristinav
March 30, 2023
I've enjoyed doing business here both times (I leased two cars from Eugene P ). Quick and clear communication Final price was exactly as negotiated. Highly recommended!!! cars from Eugene P ). Quick and clear communication Final price was exactly as negotiated. Highly recommended!!! More
by Julia11224
Employees Worked With
Eugene Poznyak
March 30, 2023
I came in to see if the X6 M was still available. I was introduced to John and we set up an appointment for a test drive. I didn’t think I would leave that day with that car. It was my first time pur I was introduced to John and we set up an appointment for a test drive. I didn’t think I would leave that day with that car. It was my first time purchasing my very own car and John did an amazing job. He was courteous and took his time to explain as much as he could all the details of the car. The process was very easy and not stressful at all; both my dad and I were very satisfied. I would definitely recommend him to family and friends. Thanks John! More
by Mels_rodas
Employees Worked With
March 29, 2023
Professional and efficient. Very easy to work with and understands the client’s needs. Highly recommended!!!! Very easy to work with and understands the client’s needs. Highly recommended!!!! More
by Alan L Alfaro
March 28, 2023
Eugene is very knowledgeable and professional, always gives the best deals. answers all the questions gives the best deals. answers all the questions More
by fima
March 23, 2023
We’ve been customers of freehold BMW for decades They treat their clients like family They have reinvented the word customer service The staff could not be nicer Once you purchase a car from them its al treat their clients like family They have reinvented the word customer service The staff could not be nicer Once you purchase a car from them its almost impossible to go anywhere else More
by aljay1
March 20, 2023
This is our 4th Lease from Freehold BMW and we have been very happy with the sales and service we have received. very happy with the sales and service we have received. More
by Therealkrog
