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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
June 27, 2023
We purchased our daughter's first car and Dominique was extremely helpful with our questions. She made the transaction easy and no time was wasted. It was a pleasure to deal with her extremely helpful with our questions. She made the transaction easy and no time was wasted. It was a pleasure to deal with her More
by imbriaco1999
Employees Worked With
Dominique Nemeth
June 27, 2023
We had a excellent experience leasing our new M440i coupe, our salesperson Mark Vicens was great thru the whole process coupe, our salesperson Mark Vicens was great thru the whole process More
by Pall41
June 26, 2023
He is the best Sales person I’ve ever worked with! Easy, quick, and knowledgeable. Really will recommend him to everyone!! Easy, quick, and knowledgeable. Really will recommend him to everyone!! More
by leoralevine02
Employees Worked With
June 24, 2023
Thanks To Pierre for his / sales/Consultants and dedication was so helpful to achieve the car I wanted! dedication was so helpful to achieve the car I wanted! More
by Pbudhu235
Employees Worked With
June 16, 2023
Thank you Craig for always being there when I have any issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. More
by fastcars
June 09, 2023
Uneducated people who don’t respond. Just plain used car sales people that don’t want to sell cars they want to sell junk for outrageous prices period Just plain used car sales people that don’t want to sell cars they want to sell junk for outrageous prices period More
by Raymov666
Employees Worked With
John Bell
May 30, 2023
Our salesperson and dealership are ver dedicated and helpful to achieve the car we wanted! helpful to achieve the car we wanted! More
by Ashurovmarta
May 29, 2023
I have been driving an X3 more than 10 years. I decided to buy a 2023 X3 this year because the lease option was not good. Eugene was very helpful. Not that he found me an X3 with the options I wa I decided to buy a 2023 X3 this year because the lease option was not good. Eugene was very helpful. Not that he found me an X3 with the options I wanted, he also hooked me up with a car insurance agency that can help cut 1/3 of my existing car coverage. Overall experience was pleasant! More
by Elsa
Employees Worked With
Eugene Poznyak
May 26, 2023
Eugene made the entire process easy and stress free. I came in and within 30 minutes we found the car I love and had everything ready with my trade in and new car. I came in and within 30 minutes we found the car I love and had everything ready with my trade in and new car. More
by dannykisin
Employees Worked With
Eugene Poznyak
