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BMW of Freehold
Freehold, NJ
2,082 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,082 reviews
October 29, 2024
Mr Chang made a distressed young Lady feel truly comfortable. He made the process more than effortless. I would recommend this location for their no hassle process. Great Svc., I felt well taken c comfortable. He made the process more than effortless. I would recommend this location for their no hassle process. Great Svc., I felt well taken care of by the entire staff. Especially the financial process. I am very happy with my vehicle (as before), and feel completely satisfied. Thanks to all my BMW family! More
by DZYDC
Verified Customer
October 27, 2024
I do not know who NicholS LIchas is. I was most pleased with Orville Bynoe's presentation and explanation of the varied features in my new BMW2024X1. I look forward to driving the ve I was most pleased with Orville Bynoe's presentation and explanation of the varied features in my new BMW2024X1. I look forward to driving the vehicle. More
by IEBJPM1130
October 27, 2024
Excellent all the way around. First class communication and timely delivery of new vehicle. Would highly recommend. First class communication and timely delivery of new vehicle. Would highly recommend. More
by TIM.MCDONNELL
October 25, 2024
Mark was very friendly and helpful with our purchase. Treated us extremely well with a used car purchase as if we were buying a new one. Would recommend him and the dealership. Treated us extremely well with a used car purchase as if we were buying a new one. Would recommend him and the dealership. More
by DEANN17179
October 25, 2024
They are very professional and do their best to help customers to get a good deal. customers to get a good deal. More
by HAPPY9298
October 24, 2024
Excellent place to do business. Will be back again. Nice and casual environment. No pressure! Will be back again. Nice and casual environment. No pressure! More
by MIRCOBCORP
October 24, 2024
Great experience with staff but my car was practically due for oil change when bought due for oil change when bought More
by NACARROLL11
October 23, 2024
After some little problems, I finally got the car I wanted.Thanks BMW of Freehold. wanted.Thanks BMW of Freehold. More
by PATRGIAMO
October 23, 2024
Arthur was exceptional in helping us get a lease vehicle. He was able to get the car we wanted from another dealership in a timely manner and was pleasant to interact it. Would definitely recommend him for a He was able to get the car we wanted from another dealership in a timely manner and was pleasant to interact it. Would definitely recommend him for any transaction we due in the future. More
by Prince
Employees Worked With
October 23, 2024
I’ve owned over 20 BMWs in my lifetime. I’ve dealt with at least 10 different dealers. Freehold Bmw and Dori’s whole staff are far superior to anyone else that I’ve ever dealt with. My exp I’ve dealt with at least 10 different dealers. Freehold Bmw and Dori’s whole staff are far superior to anyone else that I’ve ever dealt with. My experience with Frank was superior More
by sgold24
Employees Worked With
