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BMW of Freehold
Freehold, NJ
2,166 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,166 reviews
December 23, 2024
Had an excellent experience with purchasing my new vehicle. Richard was extremely helpful, forthright and genuinely interested in providing the information that I needed to make the best decisions. He vehicle. Richard was extremely helpful, forthright and genuinely interested in providing the information that I needed to make the best decisions. He was responsive and able to answer my questions. Tyler made the financial process easy, and did not pressure me to purchase additional coverages. The General Manager made it a point to introduce himself and was personable. I was pleased with my overall experience. More
by DONNAD318
Verified Customer
December 23, 2024
The dealership is outstanding starting with the selection of vehicles and the attention to customer service . of vehicles and the attention to customer service . More
by HORVATHGM
December 23, 2024
Great service with BMW of Freehold , They picked up my vehicle serviced it washed it and delivered it back. vehicle serviced it washed it and delivered it back. More
by 228gc
December 22, 2024
Everyone is very knowledgeable and professional. .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand beh .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand behind all of their offers. More
by MBCNNJ
December 22, 2024
I was extremely impressed with my overall experience at BMW of Freehold. Everyone so professional and treated me with so much respect. I definitely give this dealership 5 stairs!! BMW of Freehold. Everyone so professional and treated me with so much respect. I definitely give this dealership 5 stairs!! More
by CHICA.DM215
December 22, 2024
Had a great Experience very professional very helpful. We love the car will come back and buy more. We love the car will come back and buy more. More
by Rrabmada
December 21, 2024
There was no one from management to congratulate during or after the purchase of the car. This was very different from my experience at other luxury car dealers where customers were better treated. This tr or after the purchase of the car. This was very different from my experience at other luxury car dealers where customers were better treated. This treatment felt very cold though Richard himself was very awesome in catering to my needs More
by LPASUPUL
December 21, 2024
The level and quality of service that I received at BMW of Freehold was truly top tier! Orville & Nick were both very knowledgeable, professional and a pleasure to do business with. The whole team just of Freehold was truly top tier! Orville & Nick were both very knowledgeable, professional and a pleasure to do business with. The whole team just made the entire process so quick and seamless. I can’t recommend this dealership enough if you’re in the market for a BMW. More
by Roxanne
December 20, 2024
Mark was knowledgeable, and extremely helpful during the entire process. I would highly recommend working with him while looking for a new car. entire process. I would highly recommend working with him while looking for a new car. More
by AF
December 19, 2024
Very pleased with the knowledge and courteousness of Mark. He went above and beyond his job to accommodate us with whatever we asked of him. All of the staff is wonderful. That is why we keep coming ba Mark. He went above and beyond his job to accommodate us with whatever we asked of him. All of the staff is wonderful. That is why we keep coming back and are now a 3 BMW family. I love my new X5 More
by BOBBIE14
