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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,006 reviews
July 26, 2023
Exelent service🤝 Eugene is very professional and smart salesperson. I recommend everyone. Your dreams comes true with him very faster… salesperson. I recommend everyone. Your dreams comes true with him very faster… More
by sh.homidov90
July 16, 2023
I had a wonderful experience working with John during the purchase of my new X5. From the moment I stepped into the dealership, he made the entire process smooth and hassle-free. John's knowledge of the X5 a purchase of my new X5. From the moment I stepped into the dealership, he made the entire process smooth and hassle-free. John's knowledge of the X5 and its features was impressive, and he patiently answered all my questions. His approach was not pushy at all, and he allowed me to take my time making a decision. When it came to negotiating the price, John was fair and transparent, making sure I got a great deal on my new vehicle. Throughout the entire transaction, John was responsive to my needs and made sure I was comfortable and satisfied with my choice. He made the paperwork process effortless, and I drove away with my new X5 feeling thrilled and confident in my purchase. I highly recommend working with John if you're looking to buy a BMW. His professionalism, friendliness, and expertise make him a standout salesperson. Thank you, John, for the easy and enjoyable car-buying experience! More
by dferraro
July 16, 2023
I cannot express enough how outstanding my experience was working with Mark during the purchase of my 2022 BMW M3. From the very beginning, Mark knew exactly what I was looking for, and when this individual working with Mark during the purchase of my 2022 BMW M3. From the very beginning, Mark knew exactly what I was looking for, and when this individual color Venetian Violet M3 showed up, he made sure it was everything I wanted. Throughout the entire process, Mark was attentive, patient, and incredibly professional. He went above and beyond to make sure every detail was taken care of, and he kept me informed every step of the way. Mark's dedication to customer satisfaction was evident, as he made certain I was completely satisfied with my decision. When it came to negotiating the price, Mark's expertise and negotiation skills shone through, resulting in a fantastic deal for the M3. He genuinely cared about providing value and ensuring I got the best possible price. Mark's exceptional service didn't stop with the purchase. He followed up after the sale to ensure that I was enjoying my new M3 and that everything was running smoothly. His post-sale support was a testament to his commitment to his customers' happiness. If you're considering buying a BMW, I wholeheartedly recommend working with Mark. His professionalism, enthusiasm, and personalized approach make him an outstanding sales representative. Thank you, Mark, for making my BMW M3 purchase an unforgettable and exceptional experience! More
by dferraro
July 01, 2023
JOHN CHEUNG WAS AMAZING I WILL REFER MY WHOLE FAMILY TO HIM ONE OF THE BEST IN THE INDUSTRY HIM ONE OF THE BEST IN THE INDUSTRY More
by ABDULLAH NANABAWA
Employees Worked With
June 30, 2023
Easy to work with, made the process and experience quick and simple. Provided clear explanations. and simple. Provided clear explanations. More
by dianaR
June 29, 2023
Eugene is an exceptional professional with great client skills was able to help me with any questions or requests that I had over past 7 years, best of the best! Pleasure to deal with and highly recommende skills was able to help me with any questions or requests that I had over past 7 years, best of the best! Pleasure to deal with and highly recommended! More
by Anna
Employees Worked With
Eugene Poznyak
June 29, 2023
Eugene is always available and always helpful . He has answers for all your car related questions . He treats his clients as his family members. He has answers for all your car related questions . He treats his clients as his family members. More
by Angela
Employees Worked With
Eugene Poznyak
June 29, 2023
Great service. Very professional. I will definitely recommend to Al of my friends and family Very professional. I will definitely recommend to Al of my friends and family More
by 88logistics88
Employees Worked With
Other Employees :
Eugene Poznyak
