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BMW of Freehold
Freehold, NJ
2,006 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,006 reviews
September 15, 2023
Great Service overall at Freehold . Eugene has been exceptional to work with, very helpful and was very patient with us. Thank you Eugene !!! Eugene has been exceptional to work with, very helpful and was very patient with us. Thank you Eugene !!! More
by alexgur80
Employees Worked With
Eugene Poznyak
September 13, 2023
The service it was very good Mike, the sales person it was very helpful and very polite and very professional was very helpful and very polite and very professional More
by Maria deliopoulos
Employees Worked With
September 02, 2023
Eugene is prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! LESS throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! LESS More
by Rshvart
August 31, 2023
Excellent but taking too long time by finance department, also taking long time to negotiate the price also taking long time to negotiate the price More
by ZAVERI
Employees Worked With
August 29, 2023
Pierre was friendly, professional, and efficient. He was quick in responding to all my emails and queries. I definitely recommend dealing with him for a pleasant and smooth experience with BMW Freeho He was quick in responding to all my emails and queries. I definitely recommend dealing with him for a pleasant and smooth experience with BMW Freehold. More
by Samer
Employees Worked With
August 10, 2023
Great dealing with Danny for a great deal on my new iX. Easy to deal with to get the exact car I wanted. Easy to deal with to get the exact car I wanted. More
by Apeslak
July 29, 2023
Eugene is a wonderful professional to work with, and truly has your best interest in mind! He helped guide me through the whole process, and I couldn’t be more happy! I would recommend him to anyone loo truly has your best interest in mind! He helped guide me through the whole process, and I couldn’t be more happy! I would recommend him to anyone looking for an exceptional car-buying experience! More
by martusha
July 26, 2023
Great service and deal on my new car. Long time customer of freehold Bmw. This is the reason I keep coming back. Long time customer of freehold Bmw. This is the reason I keep coming back. More
by Apeslak
July 26, 2023
Outstanding sales experience. Eugene was prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! Eugene was prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! More
by dtyucha
Employees Worked With
Eugene Poznyak
