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BMW of Freehold
Freehold, NJ
2,055 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,055 reviews
Verified Customer
November 29, 2023
Within last month our family got 2 cars from Eugene. He is very reliable and knowledgeable. Great service. Highly recommended. He is very reliable and knowledgeable. Great service. Highly recommended. More
by musenka
November 29, 2023
Always looking to please the customer, everyone is well informed and friendly. Great place to do business. informed and friendly. Great place to do business. More
by HAPPYHONNY
November 28, 2023
My Sales Person was very professional and made sure my new vehicle was quickly prepped and ready for me. It was a quick and positive experience. new vehicle was quickly prepped and ready for me. It was a quick and positive experience. More
by B
November 28, 2023
Very good. James is very good & knowledgeable James is very good, Knowledgeable & takes the time to explain whats needed. James is very good & knowledgeable James is very good, Knowledgeable & takes the time to explain whats needed. More
by RFFND3
November 28, 2023
Prompt, courteous and very knowledgeable. James Cathers was beyond helpful and went out of his way to deliver excellent service. James Cathers was beyond helpful and went out of his way to deliver excellent service. More
by Dennis Waggner
November 28, 2023
This is the best dealership I have ever dealt with. Everyone is very professional and courteous. Everyone is very professional and courteous. More
by JUDA272
November 28, 2023
James was very courteous, he didn't even flinch when I told him I was getting a message that the keyfob battery was low. His estimated time to preform the service was right on point. I would like to thank told him I was getting a message that the keyfob battery was low. His estimated time to preform the service was right on point. I would like to thank all the staff involved that performed my service. I have been a customer for 9 years. Thank you Anthony Scozzaro Jr. More
by anthony3c2d
November 27, 2023
Excellent we definitely recommend them to friends Everybody had to dealership was very polite and helpful. They did what they said they would do and did it on time. Would definitely recommend them to Everybody had to dealership was very polite and helpful. They did what they said they would do and did it on time. Would definitely recommend them to friends. More
by arrothman
