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BMW of Freehold
Freehold, NJ
2,007 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,007 reviews
September 30, 2023
Pierre was the best, made the process quick and easy! Would definitely be back and recommend to friends & family! Would definitely be back and recommend to friends & family! More
by jenkinstiyanna
September 30, 2023
I always wanted BWM. As a finance manager at the different dealership and different brand I got referred to Pierre. I wasn’t quite sure which car I exactly wanted. I told As a finance manager at the different dealership and different brand I got referred to Pierre. I wasn’t quite sure which car I exactly wanted. I told Pierre what my needs were and he knew exactly what car to show me. I fell in love with it right away. He listened to me understood me and put me in the perfect car. Thank you Pierre! I will definitely send everyone to you !!!! More
by Olivia
Employees Worked With
September 30, 2023
I had the pleasure of dealing with Pierre during my recent car purchase, and I must say that he went above and beyond to ensure my buying experience was exceptional. He made sure to thoroughly explain recent car purchase, and I must say that he went above and beyond to ensure my buying experience was exceptional. He made sure to thoroughly explain all the features of the car I was interested in, ensuring that I had a complete understanding of what I was purchasing. Thanks to Pierre’s guidance and expertise, I left the dealership feeling confident in my decision and excited about my new car!! More
by Melanie Miller
Employees Worked With
September 30, 2023
Pierre is very knowledgeable when it comes to the specifics of each BMW vehicle. He helped me understand which car would make the most sense for me. I had a lot of questions to ask him and he was pat specifics of each BMW vehicle. He helped me understand which car would make the most sense for me. I had a lot of questions to ask him and he was patient with me and didn’t give up. More
by Cbear
Employees Worked With
September 30, 2023
Pierre was great thanks so much. Really was a great experience. Will purchase a car again from Pierre in the near future. Really was a great experience. Will purchase a car again from Pierre in the near future. More
by BeemerBoy
Employees Worked With
September 30, 2023
I received a fair trade in value for my car and it was a pleasure dealing with Pierre. I went to at least 6 different dealerships and decided to buy from Freehold BMW because of Pierre’s professionalism an pleasure dealing with Pierre. I went to at least 6 different dealerships and decided to buy from Freehold BMW because of Pierre’s professionalism and the way he treated me as a customer.. More
by stevej
September 30, 2023
Pierre always goes above and beyond. He provides the best car buying experience and am very grateful for his care. 👍 He provides the best car buying experience and am very grateful for his care. 👍 More
by 251Davey
September 30, 2023
Pierre helped me buy my Jeep Wrangler he was the most amazing salesperson! He helped me every step of the way and made it easy! I’ll be buying more from him for sure! amazing salesperson! He helped me every step of the way and made it easy! I’ll be buying more from him for sure! More
by jennifers
Employees Worked With
September 29, 2023
People here are very friendly, they never try to put you under pressure. Very straight and what you see is what you get under pressure. Very straight and what you see is what you get More
by Naga
Employees Worked With
September 25, 2023
Working with Matt was a great experience. He made the entire process easy from start to finish. We will definitely work with him again in the future! He made the entire process easy from start to finish. We will definitely work with him again in the future! More
by Tara.recchia
Employees Worked With
