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BMW of Freehold
Freehold, NJ
2,008 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,008 reviews
October 03, 2023
Eugene is amazing! He is completely thorough, has the patience of a saint and incredibly kind. He went above and beyond to make sure that I was happy with my new vehicl He is completely thorough, has the patience of a saint and incredibly kind. He went above and beyond to make sure that I was happy with my new vehicle and that my specific car needs were met. This has been the most pleasant and easy going experience I have ever encountered when it comes to leasing a new car. He is very committed to you as a customer and treats you as number one priority. You will be in great hands with Eugene. He is phenomenal! More
by CSantora
October 03, 2023
Pierre is amazing! I had a good experience from beginning to end. Pierre best salesperson. I had a good experience from beginning to end. Pierre best salesperson. More
by emadradwan88
Employees Worked With
October 03, 2023
I have been leasing/buying cars for many years, to give Eugene a 5 star rating is an understatement. He is the most trustworthy and professional salesperson I have ever met. He will go above and beyond t Eugene a 5 star rating is an understatement. He is the most trustworthy and professional salesperson I have ever met. He will go above and beyond to make sure the customer is truely happy. Purchasing a vehicle can often become a stressful experience, but Eugene is so extremely patient and knowledgable he makes the process stress free. True honesty and compassion is rare in this business, Eugene brings that and more to the table. I would not hesitate to do business with him again, he has a customer for life!!! More
by richsantora
Employees Worked With
Eugene Poznyak
October 03, 2023
Great location easy to find and helpful staff to help me fine the vehicle I wanted. fine the vehicle I wanted. More
by James boyd
Employees Worked With
October 03, 2023
This is the second time I buy a car from this person. I drove over 60 miles just to deal with him because he professional and helpful when it comes to the process. And he is very polite and patient. Unli I drove over 60 miles just to deal with him because he professional and helpful when it comes to the process. And he is very polite and patient. Unlike some of the other sales persons that I’ve dealt with in the past. I wish all sales people would learn from him. I do recommend if you can, to get in touch with him whenever purchasing a Bmw in the future. More
by Talal
Employees Worked With
October 03, 2023
Paige’s kindness and attentiveness can’t be overlooked. A+ service! Beautiful dealership with an awesome selection of vehicles! A+ service! Beautiful dealership with an awesome selection of vehicles! More
by lmacc
Employees Worked With
October 03, 2023
The location is clean and presentable. The staff is helpful, knowledgeable, and friendly. Highly recommend. The staff is helpful, knowledgeable, and friendly. Highly recommend. More
by karissa.durham19
Employees Worked With
October 02, 2023
He is great and very helpful in the entire process and everything turned out excellent!! everything turned out excellent!! More
by JW
Employees Worked With
October 02, 2023
The experience from beginning to end with our sales associate Pierre was seamless, and he was very professional. associate Pierre was seamless, and he was very professional. More
by Mas802
October 01, 2023
The sale and service staff are above reproach! They make sure every client becomes a part of the family. They make sure every client becomes a part of the family. More
by lovetoboat_2000
