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BMW of Freehold
Freehold, NJ
2,008 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,008 reviews
November 23, 2023
As always, a pleasant experience doing business with Freehold BMW. The staff is knowledgeable and really good people. I always recommend BMW to my family and friends and all feel the same way. I look f Freehold BMW. The staff is knowledgeable and really good people. I always recommend BMW to my family and friends and all feel the same way. I look forward to working with them in the future. More
by CLIPPER116
Verified Customer
November 21, 2023
$799 document fee, a $750 Accessory fee (etching on the windshield, when I can buy a $7 etcher on Amazon), $299 for nitrogen air in the tires, government fees $185. Suddenly a $12,500 used car that has be windshield, when I can buy a $7 etcher on Amazon), $299 for nitrogen air in the tires, government fees $185. Suddenly a $12,500 used car that has been wrecked 3 times and is dirty and very worn out is over $15,000. And I guess you want me to finance it through you so you can bury me some more and boost your profits. No military discount. Loyalty program doesn't apply. Keep the piece of junk. BMW's spend most of their time in the shop anyway. More
by Stagehandsteve
Employees Worked With
Amanda Singh
November 20, 2023
The people at BMW of Freehold made it a pleasure getting my new car. Fast and easy. my new car. Fast and easy. More
by KTHOMAS22
November 19, 2023
They were professional honest, on time, kept me informed, courteous, and made the whole process easy. courteous, and made the whole process easy. More
by SGELLER63
Employees Worked With
November 02, 2023
Frank G. & Sales Manager Nick are an absolute pleasure to deal with & true professionals. Can’t thank them enough for the countless assistant through the year & Sales Manager Nick are an absolute pleasure to deal with & true professionals. Can’t thank them enough for the countless assistant through the years! Great work More
by Victoria
Employees Worked With
Other Employees :
Frank Ghusson, Dominique Nemeth, Rachel Costa
October 27, 2023
The dealer representative was very professional, patient and honest. He showed great care to our needs. and honest. He showed great care to our needs. More
by chuck0one
Employees Worked With
October 16, 2023
I'd like to extend my heartfelt thanks to Mr. Wael Youssef for his exceptional assistance in guiding me through the car-buying process. His knowledge, patience, and commitment to understanding my Wael Youssef for his exceptional assistance in guiding me through the car-buying process. His knowledge, patience, and commitment to understanding my needs made all the difference. With his help, I found the perfect vehicle, and I couldn't be happier. Wael's professionalism and dedication truly stand out, and I highly recommend his services to anyone looking for a smooth and informed car-buying experience. I'm grateful for his outstanding support. More
by TataV
Employees Worked With
October 06, 2023
At first I was little disappointed cuz I made an appt. To come in to test drive 2 vehicles I wanted to look at and find out it was sold. Unfortunately the online advertisement is false and wish at least t To come in to test drive 2 vehicles I wanted to look at and find out it was sold. Unfortunately the online advertisement is false and wish at least to let me know ahead so we can plan otherwise. Other than that everything was good especially the sales agent Arthur. He was very nice and explanatory to the questions I have about the vehicle and tried to make you happy. More
by Jessicalee70
Employees Worked With
October 05, 2023
We got 2020 BMW 320xi from Eugene. He treated us like we were buying new car. Extremely professional, we are strongly recommending him as excellent client advisor. He treated us like we were buying new car. Extremely professional, we are strongly recommending him as excellent client advisor. More
by Gregory.67
Employees Worked With
Eugene Poznyak
