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BMW of Freehold
Freehold, NJ
2,008 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,008 reviews
November 25, 2023
Thomas Thomas Thomas. HE’S THAT GUY. HE GON MAKE SURE YOU STRAIGHT. I APPRECIATE YOU. This Kwasi HE’S THAT GUY. HE GON MAKE SURE YOU STRAIGHT. I APPRECIATE YOU. This Kwasi More
by nanakwasi.x
Verified Customer
November 25, 2023
The service manage was very helpful in getting my problem resolved Love my BMW GOOD BYE resolved Love my BMW GOOD BYE More
by Ralphharley123
November 24, 2023
Ashley has bee so patient professional and helpful in my search for my next BMW. THANK YOUAshley! search for my next BMW. THANK YOUAshley! More
by Matt
Employees Worked With
November 24, 2023
Easy to deal with. ..fast and efficient. Great communication, easy to deal with and no nonsense. ..fast and efficient. Great communication, easy to deal with and no nonsense. More
by FGIARRATANOCPA
November 24, 2023
I requested several services and not all were done. I am disappointed. BMW has a known problem with the M brakes and they still have not fixed it. I am disappointed. BMW has a known problem with the M brakes and they still have not fixed it. More
by DRESILVERS
November 23, 2023
Excellent experience. James went out of his way to take care of my service need. James went out of his way to take care of my service need. More
by Z24LEMON
November 23, 2023
Dillership is very nice. Great waiting area, clean bathroom. Nothing to improve, really. Just the way it is supposed to be. Justine Ammiano is very professional. Clear explan Great waiting area, clean bathroom. Nothing to improve, really. Just the way it is supposed to be. Justine Ammiano is very professional. Clear explanation of things to be done and their cost. I was in a hurry and she did everything she could to speed up the whole process. More
by VOLOKHOV
November 23, 2023
Superb It was a great experience. Everyone was polite, knowledgeable and helpful. It was a great experience. Everyone was polite, knowledgeable and helpful. I would purchase another c Everyone was polite, knowledgeable and helpful. It was a great experience. Everyone was polite, knowledgeable and helpful. I would purchase another car from them. More
by EYEDOCBOB1
November 23, 2023
Courteous salespeople Overall positive experience so far with this dealership Would recommend to others Good dealership with this dealership Would recommend to others Good dealership More
by JBRUNO2567
November 23, 2023
Kind, Courteous, knowledgeable and Honest. Great experience. Dori and John go above and beyond to get you the best car at the best price! Great experience. Dori and John go above and beyond to get you the best car at the best price! More
by JNUDELMANDDS
