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BMW of Freehold

Freehold, NJ

4.9
2,166 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,166 reviews

December 29, 2024

Great experience at this dealership! Everyone was friendly helpful and honest. Really appreciated the entire experience! More

by PAUL.BURGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear you had a great experience with us at BMW of Freehold! Our team strives to provide friendly and honest service, so it's wonderful knowing we hit the mark. Thank you for your kind words. Come again soon!

December 29, 2024

Best BMW dealership in New Jersey. Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw More

by FARES.SAMRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hello! Thank you for the glowing recommendation! We're delighted to hear that your experience at BMW of Freehold was excellent. We look forward to serving all your future BMW needs in New Jersey!

December 28, 2024

Dealer made the process smooth and easy. Everyone was great despite it being a very busy evening at the dealer. More

by BRIANNEMILLER14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hi Brianne! We're delighted to hear that our team at BMW of Freehold made your experience smooth and easy even on a busy evening. Thank you for the positive feedback. Come again soon!

December 28, 2024

It was a pleasure dealing with all from entering the dealership to driving the car away. John maria Dori and the entire staff were tremendous More

by JWESTD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Dec 30, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that your experience at BMW of Freehold was so positive from start to finish! Thank you for acknowledging John, Maria, Dori, and the team. Enjoy driving your new car and come again soon!

December 28, 2024

Richard and the team listened to what we asked of them and we came to a win/win deal in a short time. More

by FRANK.VIGGIANO13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hi Frank! We're delighted to hear that Richard and the team at BMW of Freehold were able to meet your needs efficiently. Thanks for sharing your positive experience. Come again soon!

December 27, 2024

This was one of the best car buying experiences ever. Mark was great to work with! More

by Sandi2111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had one of the best car buying experiences with Mark at BMW of Freehold. Come again soon and enjoy your new ride!

December 27, 2024

Quick easy transaction. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. More

by JCTROYANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Thank you for sharing your experience! We're delighted to hear that our team at BMW of Freehold made the transaction smooth and satisfying. We appreciate your support and look forward to serving you again in the future!

December 26, 2024

Michael Chang he is amazing and very supportive. He helped us selecting the model and explained very well to select the model. More

by SOHNIDAVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Michael provided such supportive and informative service at BMW of Freehold. Thank you for sharing your experience with us. Come again soon!

December 24, 2024

Greg has been taking care of my and my family’s vehicles for the last eight years . Great experience everytime. More

by alivic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Greg has consistently provided excellent service for you and your family at BMW of Freehold over the years. Thank you for sharing your positive experience with us. Come again soon!

December 24, 2024

What more can I say about the service department at BMW of freehold they exceed all expectations everytime . Thank you to The service department manager Gregory, him and his team are always willing to help More

by Chrislaspina95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

BMW of Freehold responded

Hello! Thank you for recognizing the exceptional service from Gregory and his team at BMW of Freehold! We're delighted to hear they consistently exceed your expectations. We appreciate your support and look forward to serving you again!

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