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BMW of Freehold

Freehold, NJ

4.9
2,224 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,224 reviews

March 09, 2025

Tyler made things very easy. Willing to work with you. Quick, efficient, and none of the nonsense I've gotten from the finance guy at other dealers. Pleasure to work with. More

by agb1515
Recommend Dealer
Yes
Employees Worked With
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of Freehold responded

We're delighted to hear that Tyler provided a smooth and efficient experience at BMW of Freehold. Thank you for sharing your positive feedback, and we hope you enjoy your new ride!

March 09, 2025

Pierre is easy to work with and definitely wants to provide great service. He saw how excited I was about the car and seemed to really enjoy walking me through everything about the car. Great experie More

by agb1515
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of Freehold responded

We're delighted to hear that Pierre made your experience at BMW of Freehold enjoyable and informative! Thank you for the recommendation, and we hope you're loving your new car.

March 08, 2025

Mark was very knowledgeable. He new bumper to bumper Nice personality and easy to work with. His customer service was top knotch. More

by KENOKERSON52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of Freehold responded

Thank you for the wonderful feedback! We're delighted to hear that Mark provided top-notch service and made your experience at BMW of Freehold a positive one. We appreciate your support!

March 08, 2025

Great experience with John I will definitely recommend John to all my friends and family. Thank you John you’re the best. More

by DANNYPIERRE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of Freehold responded

Danny, we're delighted to hear that John provided you with a great experience at BMW of Freehold. Thank you for recommending us to your friends and family!

March 08, 2025

Outstanding customer service. Made my car buying experience one of the best I ever had. More

by LIZ34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Freehold responded

Thank you for the first-class rating from all of us at BMW of Freehold! We look forward to assisting you with your future sales and service needs. Until then, safe travels!

March 06, 2025

This was the third car I bought from the dealership And I will continue to be a loyal customer. Their sales people and management are terrific. They are very customer, focused, responsive, and easy to work w More

by STEVENTOSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

BMW of Freehold responded

Steven, thank you for your continued loyalty to BMW of Freehold! We're delighted to hear that our team consistently provides a terrific experience. Looking forward to serving you again in the future!

March 05, 2025

They are very courteous and friendly, they make the process very simple without any kind of pressure. More

by GIOVANNY ARCILA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

BMW of Freehold responded

Giovanny, we're delighted to hear that you had a pressure-free experience with our courteous team at BMW of Freehold. Thank you for sharing your feedback!

March 03, 2025

Working with Orville to get my new i4 was a pleasure. This was definitely the easiest process to get a new vehicle that I’ve ever experienced. More

by TIMPM122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

BMW of Freehold responded

We're delighted to hear that Orville made your experience at BMW of Freehold so seamless and enjoyable. Thank you for choosing us, and we hope you're loving your new i4!

February 28, 2025

BMW of freehold was a great experience I was greeted as soon as I walked in the door everyone was Friendly quick and informative. I would recommend others to buy a vehicle from here and I would buy another More

by MATTYPOOKIE92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

BMW of Freehold responded

We're delighted to hear you had a great experience at BMW of Freehold! Our team is committed to providing friendly and informative service, and we appreciate your recommendation. Looking forward to assisting with any future vehicle needs!

February 27, 2025

Orville made it the most comfortable and enjoyable purchase I ever went through purchasing a car More

by coachklein08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

BMW of Freehold responded

Cheers to the 5-stars! We appreciate the opportunity to earn your business and look forward to working with you again in the future at BMW of Freehold!

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