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BMW of Freehold
Freehold, NJ
2,082 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,082 reviews
November 03, 2024
It was a pleasure to go and to buy Car for me in BMW Freehold, because All Selling Personel is very Nice , Friendly and Helpfull. That’s why I came here second time to do anoder shopping car transaction Freehold, because All Selling Personel is very Nice , Friendly and Helpfull. That’s why I came here second time to do anoder shopping car transaction . More
by GENEUXFAMILY
Verified Customer
November 03, 2024
I had another great experience at Freehold BMW. Got an amazing car at an amazing price. The transaction was easy and quick. No hassles. No trying to sell me into expensive options and packages. Jus Got an amazing car at an amazing price. The transaction was easy and quick. No hassles. No trying to sell me into expensive options and packages. Just given direct information so can make the best decisions! Dori and John are top notch. Thanks again! More
by JNUDELMANDDS
November 02, 2024
Mark was excellent to work with. Very responsive and made the process straightforward. Great experience Very responsive and made the process straightforward. Great experience More
by APIERRO327
November 02, 2024
Rob was great and very responsive. Thanks Rob we appreciate it and the car is awesome! Thanks Rob we appreciate it and the car is awesome! More
by JASONBUSCO
Employees Worked With
October 31, 2024
Great people to work with. Courteous, patient, and understanding. Would recommend this dealership to friends. Courteous, patient, and understanding. Would recommend this dealership to friends. More
by GVISCO19
October 30, 2024
Always a pleasure with the staff at freehold BMW made my buying experience very smooth and helpful buying experience very smooth and helpful More
by CAPRICOUS7
October 30, 2024
Smoothly personal that I have ever encounter at a dealership. Specially mark vicent, I managed to get my first car. dealership. Specially mark vicent, I managed to get my first car. More
by George lopez
Employees Worked With
October 30, 2024
Michael was friendly, knowledgeable and easy to work with! He made the leasing process simple and easy for me! with! He made the leasing process simple and easy for me! More
by LLMURINO
October 29, 2024
John Danny Frank & Rus were extremely helpful and happy to be a returning BMW customer. Always a 5 star rating. Thank you for the great experience on buying my new X6. to be a returning BMW customer. Always a 5 star rating. Thank you for the great experience on buying my new X6. More
by PUK91099
October 29, 2024
Excellent experience very friendly, very knowledgeable and we were very satisfied with the deal we got would recommend the dealership as well as Orville and Nick to anybody and we were very satisfied with the deal we got would recommend the dealership as well as Orville and Nick to anybody More
by MISSDERBY18
