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BMW of Freehold
Freehold, NJ
2,008 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,008 reviews
January 13, 2024
Want to thank John for all his help buying my new car! He went over the entire vehicle with us! Thanks to Danny for all his help during the process! He went over the entire vehicle with us! Thanks to Danny for all his help during the process! More
by vindemayo
January 05, 2024
I recently purchased a 2024 BMW X5 from Eugene Poznyak, and the experience was outstanding from start to finish. Eugene demonstrated exceptional professionalism and dedication, ensuring every aspect of the and the experience was outstanding from start to finish. Eugene demonstrated exceptional professionalism and dedication, ensuring every aspect of the purchasing process was smooth and stress-free. His attention to detail and commitment to providing top-notch service truly set him apart. From selecting the perfect model to finalizing the paperwork, Eugene was on top of everything, making the entire experience pleasant and efficient. I highly recommend Eugene Poznyak to anyone looking to buy a BMW; his expertise and customer service are simply unparalleled. More
by nargiza
December 31, 2023
Mathew Torres was helpful and patient. He help me get my BMW 330i.Matt explained everything, answered every question we had.I would recommend him to family,Friends and others. We will defi He help me get my BMW 330i.Matt explained everything, answered every question we had.I would recommend him to family,Friends and others. We will definitely work with him again in the future More
by Jonathan C
December 31, 2023
The dealership was fantastic. They went above and beyond to get me the car I wanted and at a great price. They were very accommodating and professional. I would go back to their d They went above and beyond to get me the car I wanted and at a great price. They were very accommodating and professional. I would go back to their dealership in the future to buy another BMW. More
by LESLIE_VINCENT
Verified CustomerDecember 29, 2023
The whole experience is simply the best. I have purchased several vehicles from the dealership and will keep going back I have purchased several vehicles from the dealership and will keep going back More
by JECKERT35
December 28, 2023
I had a great experience with Eugene. He is very knowledgeable, reliable and straightforward. Great service. Highly recommend BMW of freehold. He is very knowledgeable, reliable and straightforward. Great service. Highly recommend BMW of freehold. More
by Nyackbshop
Employees Worked With
Eugene Poznyak
December 28, 2023
I had a great experience dealing with Eugene over the last several years. He is extremely knowledgeable and reliable. He’s always willing to help and guide for the best outcome. last several years. He is extremely knowledgeable and reliable. He’s always willing to help and guide for the best outcome. More
by Romanlitvak
Employees Worked With
Eugene Poznyak
December 27, 2023
Eugene and Danny CLARO was knowledgeable professional and straight forward, made my purchase quick and easy. Strongly recommend Bmw of Freehold, Eugene and Danny C. for your automotive needs. straight forward, made my purchase quick and easy. Strongly recommend Bmw of Freehold, Eugene and Danny C. for your automotive needs. More
by Kenn
