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BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,010 reviews
January 24, 2024
It was a seamless and wonderful all around experience, everyone is very helpful, kind and informative everyone is very helpful, kind and informative More
by TOPINSTALLS
Verified Customer
January 23, 2024
Danny and Rob were very helpful and patient. They worked with us to make our purchase fit our budget and was pleasant experinece. They worked with us to make our purchase fit our budget and was pleasant experinece. More
by VMZAPPULLA
January 22, 2024
Orville is an excellent Salesman. He understands and listen to the client needs, He’s also knowledgeable on the usual client questions about the vehicle. The same thing with the fina He understands and listen to the client needs, He’s also knowledgeable on the usual client questions about the vehicle. The same thing with the finance Manager Maria. This is what a salesman and dealership supposed to be doing to gain trust and confidence with their clients. More
by JBM908
January 21, 2024
They were very helpful for picking out a car and getting a great deal on it as well a great deal on it as well More
by RayMartini
January 20, 2024
Marc is a great partner when choosing a car. I’d recommend him to anyone. I’d recommend him to anyone. More
by SZETTELL
January 20, 2024
Purchased a used car. The car was in great condition and they made the process easy and fast. The car was in great condition and they made the process easy and fast. More
by brettg
January 20, 2024
Everyone was very pleasant and helpful. Pierre was outstanding and went out of his way to ensure the car was properly prepared and was ready for delivery Pierre was outstanding and went out of his way to ensure the car was properly prepared and was ready for delivery More
by DIBITZ
January 20, 2024
My wife and I came in with already a car in mind. The dealer was clean and welcoming. Orville was attentive and listen to what we wanted. Rus was amazing and show us how much he loves his job by gi The dealer was clean and welcoming. Orville was attentive and listen to what we wanted. Rus was amazing and show us how much he loves his job by giving us an amazing buying experience. More
by SYSOLIS19
January 19, 2024
Paige was very pleasent and wonderful to work with. She was patient and not pushy.. She was patient and not pushy.. More
by BOBBYSHIV1
January 19, 2024
Thank you Rob and Frank for making my BMW lease experience so easy. It is a pleasure to work with both of you. I am enjoying my new car! experience so easy. It is a pleasure to work with both of you. I am enjoying my new car! More
by LisaA
