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BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,010 reviews
January 25, 2024
Danny makes buying a new car easy! Go see him for your next or new BMW Go see him for your next or new BMW More
by fedupdor
Employees Worked With
January 25, 2024
Danny Claro is top notch! Truly a pleasure to deal with. Always professional and knowledgeable. I have purchased many cars from him and I would never trust anyone else. It giv Truly a pleasure to deal with. Always professional and knowledgeable. I have purchased many cars from him and I would never trust anyone else. It gives me peace of mind knowing it will always be reliable and safe. He honestly is one of a kind. Thank you Danny for always putting me and my family in good hands! More
by Rosarocks
Employees Worked With
January 25, 2024
We had a great experience at BMW of freehold NJ. Went in with the expectation of buying a car and left that afternoon with our new car. Everything’s was explained and ready for us with no issues. Went in with the expectation of buying a car and left that afternoon with our new car. Everything’s was explained and ready for us with no issues. More
by SMITHCLAN85
Verified CustomerJanuary 25, 2024
Mark was super helpful and provided a superior level of customer service. He is very patient and even offered water for my mom's puppy. The young lady who welcomes the guests is very friendly. The overall customer service. He is very patient and even offered water for my mom's puppy. The young lady who welcomes the guests is very friendly. The overall atmosphere is warm and welcoming. I traveled from Richmond, VA and would definitely recommend this BMW dealership to anyone. This dealership is A1! More
by LITTLEBRITT88
Employees Worked With
January 25, 2024
Frank is the best and extremely professional, make sure you see him when you go in for your next BMW! you see him when you go in for your next BMW! More
by TMONDELLO21
Employees Worked With
January 25, 2024
Dab Claro nice personality, no arm twisting, made deal, very happy with my purchase, would recommend him to my friends and acquaintance very happy with my purchase, would recommend him to my friends and acquaintance More
by Pokerman77
January 24, 2024
I honestly can’t say enough positive things about the people at BMW of Freehold, especially Danny Claro and his staff. Danny has earned both my business and more importantly, my respect! people at BMW of Freehold, especially Danny Claro and his staff. Danny has earned both my business and more importantly, my respect! More
by Crix
January 24, 2024
Great sales and service departments with attention to the smallest detail. Sales Manager Danny Claro always puts me and my family in the best ride possible in our price range. smallest detail. Sales Manager Danny Claro always puts me and my family in the best ride possible in our price range. More
by jtbazzurro
Employees Worked With
Other Employees :
Antonios Delfinopoulos
January 24, 2024
The staff and service at BMW of Freehold is incredible. General Sales Manager, Danny Claro, made our experience at BMW exceptional and enjoyable. He is professional, knowledgeable and dedicated to his cl General Sales Manager, Danny Claro, made our experience at BMW exceptional and enjoyable. He is professional, knowledgeable and dedicated to his clients. He gave us multiple options in order help us make the best decision for our family. Thank you to Danny and his team. More
by fsoares801
January 24, 2024
Orville was excellent in his handling of 2 new car deliveries. He is the ultimate professional and who recommend him to my friends. deliveries. He is the ultimate professional and who recommend him to my friends. More
by mark.j.sivin
Employees Worked With
