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BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,010 reviews
January 30, 2024
Try friendly, professional & courteous. Were able to get the vehicle I wanted quickly. No pressure, very nice to work with. Were able to get the vehicle I wanted quickly. No pressure, very nice to work with. More
by ACULVER17
Verified Customer
January 29, 2024
Arthur is cordial and easy to work with! He was helpful over the phone before I came into the dealership to purchase the vehicle. Once in the dealership, he kept the process simple and there He was helpful over the phone before I came into the dealership to purchase the vehicle. Once in the dealership, he kept the process simple and there were no surprise fees or add-ons. More
by Alex R.
Employees Worked With
January 28, 2024
Excellent sales and service Danny Claro outstanding in servicing and providing top quality service to his clients. I would definitely recommend him to all friends and acquaintances. servicing and providing top quality service to his clients. I would definitely recommend him to all friends and acquaintances. More
by Rich.krause
Employees Worked With
January 28, 2024
Very good Very nice to meet Richard He is very helpful and cooperative with us nicely and cooperative with us nicely More
by SBD1713
January 28, 2024
Robert was very good with details, he explained me the car functions several times and had give me the time to ask questions and respond to my requests. Highly recommend him for any BMW buyer. car functions several times and had give me the time to ask questions and respond to my requests. Highly recommend him for any BMW buyer. More
by GNICOLESCU
January 28, 2024
Sales person was nice, the car was a good price but there were big fees and we had to wait 3 hours before getting our car after buying it were big fees and we had to wait 3 hours before getting our car after buying it More
by Jake
Employees Worked With
January 28, 2024
Mark is the man! No time spent with bs. I seen his 20yr plaque; he’s an OG in this biz and giving it to you straight. Great dealership overall it was worth the hour No time spent with bs. I seen his 20yr plaque; he’s an OG in this biz and giving it to you straight. Great dealership overall it was worth the hour and so drive I’m glad to have found my lady’s suv there More
by HATBOY232
January 27, 2024
Danny & the Freehold BMW Team are trustworthy, honest, and give the best deals in NJ! I have recommended Danny to my friends & family members. He is the best in the business. and give the best deals in NJ! I have recommended Danny to my friends & family members. He is the best in the business. More
by adreannawalsh
Employees Worked With
January 26, 2024
The most simple and enjoyable car buying experience. Everyone is top notch ! Our salesman Robert was fabulous! Everyone is top notch ! Our salesman Robert was fabulous! More
by LHARTDORN14
January 26, 2024
Fantastic service and appreciation of customers . Went above and beyond to meet my expectations. This is the reason why I’m a loyal customer. Went above and beyond to meet my expectations. This is the reason why I’m a loyal customer. More
by VICT
Employees Worked With
