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BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,010 reviews
February 04, 2024
Matt was knowledgeable, patient, personable and very fair in our purchase of a BMW X5. He really took the time to review all available options and inventory and we would highly recommend him to anyone lookin in our purchase of a BMW X5. He really took the time to review all available options and inventory and we would highly recommend him to anyone looking for a BMW. More
by kkm1998
February 04, 2024
We were extremely pleased with our visit at BMW we were taken care by Paige and she did an exceptional job. She was knowledgeable and took her time with us. I recommended her to my daughters to see her abo taken care by Paige and she did an exceptional job. She was knowledgeable and took her time with us. I recommended her to my daughters to see her about getting their cars later this year Danny the manager was very helpful in helping us get the right car for us. This is our fourth car with BMW Freehold and we are always pleased. We are thankful to everyone at BMW thank you More
by GACHINEIRO
Verified CustomerFebruary 04, 2024
Great experience! Showed us lots of options and were great explaining all the similarities and differences. I recommend them highly. Showed us lots of options and were great explaining all the similarities and differences. I recommend them highly. More
by MARCOUXBRIAN
February 03, 2024
This dealership is fair and reasonable and very friendly. I would highly recommend this dealership. I would highly recommend this dealership. More
by JOANIEDIAMOND
Employees Worked With
Other Employees :
AJ put plates in my car and I asked him to review some of the features in the car. He did so eagerly and enthusiastically. He is an asset
February 03, 2024
Danny was extremely helpful with the purchase of my new BMW X3 M. This dealership went out of their way to make it a great experience. Even delivering to our door. Will definitely be back for our next BMW. BMW X3 M. This dealership went out of their way to make it a great experience. Even delivering to our door. Will definitely be back for our next BMW. More
by Lairdpal
Employees Worked With
February 02, 2024
Friendly and attentive to every customer. Have bought several vehicles from him and will continue to do so Have bought several vehicles from him and will continue to do so More
by Pasquale09
Employees Worked With
Other Employees :
Mohammad (Moe) Awadallah
February 02, 2024
Great customer service. Best lease deals, drove 1.5 hours away just to go to the freehold dealership for there competitive prices and great customer service! Best lease deals, drove 1.5 hours away just to go to the freehold dealership for there competitive prices and great customer service! More
by La5886
February 02, 2024
Orville bynoe my salesman always professional an is just a great guy . The sales manager Dan Claro is also a great guys that is y I love bmw of freehold. Everyone there greats u an it’s great a great guy . The sales manager Dan Claro is also a great guys that is y I love bmw of freehold. Everyone there greats u an it’s great More
by KCIFRODELLO26
January 30, 2024
I've purchased my 11th BMW from BMW of Freehold. I've worked with Frank Catania & Michael Montelone for many years. They always have my best interest at heart and always make sure I get the top offe I've worked with Frank Catania & Michael Montelone for many years. They always have my best interest at heart and always make sure I get the top offers and deal available at the time. They make everything seamless. Danny Claro was very helpful in moving me out of another vehicle and worked with the finance company to secure me the lowest differential on payback of loan. My first experience with John Cheung was top rate and his attention to detail and explaining all the new operating features and programs was so helpful. Had tremendous patience and attention to detail. Thank you everyone at BMW of Freehold!! More
by David
January 30, 2024
This dealership has an impeccable staff courtesy, from the front desk personnel to our sales person Mark Vicens. Mark held our hands from the beginning of the process straight through to the end process! the front desk personnel to our sales person Mark Vicens. Mark held our hands from the beginning of the process straight through to the end process! We trusted Mark with the small details of giving us the needed information about our new car. Well done Mark!! More
by MORGAN_PAUL1
