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BMW of Freehold
Freehold, NJ
2,266 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,266 reviews
April 26, 2025
Great Great service of pierre gonzalez Great service of pierre gonzalez , all the staff are very nice pierre gonzalez , all the staff are very nice More
by VICTORHDZRUBIO2017
April 25, 2025
Nick is new to the company but was very helpful and I can see his eagerness to learn . He is an asset to the company’s future. Purchasing from BMW of Freehold was stress free. Highly recommended. see his eagerness to learn . He is an asset to the company’s future. Purchasing from BMW of Freehold was stress free. Highly recommended. More
by BCG221A
Verified CustomerEmployees Worked With
April 25, 2025
I dealt with Arthur, super professional and knowledgeable. Took care of me from beginning to end, made sure I was comfortable. They were not pushing on the extra things. Will definitely recomme knowledgeable. Took care of me from beginning to end, made sure I was comfortable. They were not pushing on the extra things. Will definitely recommend it. More
by ARODRIG1016
April 24, 2025
We bought a used car and after we left dealership we found out there are some issues with the car that made us uncomfortable and we felt unsafe driving the vehicle. Next day we shared our concerns with found out there are some issues with the car that made us uncomfortable and we felt unsafe driving the vehicle. Next day we shared our concerns with the dealership, they carefully listened and provided an immediate solution. We returned the car and picked another car from the inventory, Rob and Nick were super helpful and made sure the experience was as smooth as possible. Although the initial car did not work out I trust BMW of Freehold, they stand by their cars, they went above and beyond and we left the dealership extremely satisfied. Thank you Nick, Rob, James and Michael for handling our case professionally and showing customer satisfaction is your top priority. We will be a returning customer. More
by CAGRI
April 24, 2025
Best place to buy a car new or used. John addressed all my concerns when purchasing a 24' X3 and a used Ram 1500. He made the process a breeze, and a unbeatable price. Recommend A++ John addressed all my concerns when purchasing a 24' X3 and a used Ram 1500. He made the process a breeze, and a unbeatable price. Recommend A++ More
by MOCREIAT
April 24, 2025
Mike Youssef was wonderful and mad our car purchase a great experience He was kind answered all our questions great experience He was kind answered all our questions More
by DMGDEVITO
Employees Worked With
April 23, 2025
We loved our salesman, Arthur. He was very kind, attentive and accommodating. Everything went smoothly and we got the price that we had hoped for for the car. Overall, just had a g He was very kind, attentive and accommodating. Everything went smoothly and we got the price that we had hoped for for the car. Overall, just had a great experience. More
by KSTEINERT1
April 20, 2025
Overall experience is good. Both sales reps Paige and Pierre was very helpful, patient and informative in answering all the questions. I am bit unhappy with the financing the ve Both sales reps Paige and Pierre was very helpful, patient and informative in answering all the questions. I am bit unhappy with the financing the vehicle. I was presented with 3% APR when I signed the contract but got 4.99% during the delivery. The reason given to me was he doesn't know what was present before and the person doesn't work in BMW. I didn't get the full 1000$ BMW credit for whatever reason. Another reason to hate sales haggling More
by RAVIKUMAR0
April 20, 2025
Great place to buy a car! Great people I will come back soon 🔜 I’m happy with my 2 cars 🔥🔥 Great people I will come back soon 🔜 I’m happy with my 2 cars 🔥🔥 More
by LINO1MARIN
April 20, 2025
Very professional and friendly would definitely recommend to anyone that is looking for a car to anyone that is looking for a car More
by markelmoore
