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BMW of Freehold
Freehold, NJ
2,082 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,082 reviews
November 09, 2024
Pleasant people pleasure to deal with buy no issues , recommend To anyone that needs a BMW recommend To anyone that needs a BMW More
by Chaser
Verified Customer
November 08, 2024
Pierre and Frank were exceptional at their jobs. Great friendly sales. I would highly recommend them and this dealership. Great friendly sales. I would highly recommend them and this dealership. More
by MANDIGIRL1265
November 08, 2024
Mike and Maria are excellent, a great team The car was ready on time and detailed I may be back for another car for my wife ready on time and detailed I may be back for another car for my wife More
by ANDREA44
November 08, 2024
Outstanding customer service in purchasing a new vehicle. Everyone was great from the beginning of the purchase until the end! In particular Dori Dado and John Calabrese! Thank you again! Everyone was great from the beginning of the purchase until the end! In particular Dori Dado and John Calabrese! Thank you again! More
by Christina F
Employees Worked With
Other Employees :
The girls at the front desk were super friendky and polite
November 07, 2024
My experience was seamless! My vehicle was explained to me thoroughly. Thank you Freehold BMW My vehicle was explained to me thoroughly. Thank you Freehold BMW More
by Michael Scarpaci
November 07, 2024
My salesman, sales manager and business manager whom explained my loan documents before leaving, were all fantastic! My vehicle was delivered in pristine condition and my price actually went down $43 explained my loan documents before leaving, were all fantastic! My vehicle was delivered in pristine condition and my price actually went down $43 because of an enhancement in the program. Robert Lidondoci is an honest and dependable young man. More
by Michael Scarpaci
November 06, 2024
I had the most amazing experience at BMW of Freehold. This is where I will be getting my cars from going forward. Nick Lichaa is the Manager and he and his team are the dream team. He worked closely with This is where I will be getting my cars from going forward. Nick Lichaa is the Manager and he and his team are the dream team. He worked closely with Mike Youssef and Ruslan Gsyetsky that made this a 5 star experience across the board! You are made to feel informed, supported, and valued every step of the way. They made my dream of driving out with my first BMW come true! More
by LORYMORA11
November 04, 2024
John Cheung was so great! He located the car I was looking for. He delivered it to me so quick and made the whole process easy. He set up my app and connected my phone to the He located the car I was looking for. He delivered it to me so quick and made the whole process easy. He set up my app and connected my phone to the car so I was ready to drive off. Freehold BMW is a pleasure to work with and the entire staff rolls out the red carpet for you. Danny the GM always checks in to make sure we are well taken care of and I appreciate his attention to detail. More
by MRSALICIAHOLDEN
Employees Worked With
November 03, 2024
Attention to detail - and always ready to help the customer. We have leased cars from the same dealership multiple times 👍 customer. We have leased cars from the same dealership multiple times 👍 More
by JAVIERFGON
November 03, 2024
John is the best. He knows the vehicles and tries to get the best deal for his customers. The paper work process was digital and super easy. He knows the vehicles and tries to get the best deal for his customers. The paper work process was digital and super easy. More
by RYAN.PHILP
