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BMW of Freehold
Freehold, NJ
2,221 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,221 reviews
March 15, 2025
It’s been an absolute nightmare having to deal with this place for a vehicle we purchased outright 2 months ago. They still have not given us the title! We’re on the 2nd temporary tag which is about to expi place for a vehicle we purchased outright 2 months ago. They still have not given us the title! We’re on the 2nd temporary tag which is about to expire… AGAIN. Our salesperson was fired, and the finance manager returns our phone calls and voicemails (about half of the time) with a list of excuses. The next step is filing a complaint with the New Jersey Division of Consumer Affairs as I’m not going to watching my dream car be nothing more than a driveway decoration again. Stay clear of this establishment! More
by Jesm281
Employees Worked With
March 13, 2025
Excellent service provided. Mark Eustice was extremely patient during the sales negotiation and provided frequent updates on the status of my vehicle build and subsequent deliv Mark Eustice was extremely patient during the sales negotiation and provided frequent updates on the status of my vehicle build and subsequent delivery. Very excited to have a new vehicle! More
by JASONSKRAMER
Verified CustomerMarch 13, 2025
Wonderful experience. Accommodating and supportive as we went through the purchase. Will keep service there, very pleasant staff. Their knowledge and customer service ma Accommodating and supportive as we went through the purchase. Will keep service there, very pleasant staff. Their knowledge and customer service matches the quality and reputation of BMW. More
by NURTUREYOU14
March 13, 2025
Both gentlemen were super helpful, knowledgeable and honest. Very professional and answered all of our questions and concerns. I would recommend them to everyone. honest. Very professional and answered all of our questions and concerns. I would recommend them to everyone. More
by KRUBY692
March 12, 2025
Top tier, best in class dealership. Frank Catania and Greg Itkin were able to take a complex car situation and turn it into a seamless and extremely customer friendly resolution. I do Frank Catania and Greg Itkin were able to take a complex car situation and turn it into a seamless and extremely customer friendly resolution. I do not write many reviews, but this exceptional service warrants the highest accolades that I can think More
by davidggoldenberg
March 11, 2025
Absolutely wonderful experience and excited that we made the decision to purchase a car from this dealership. the decision to purchase a car from this dealership. More
by CATINAJBJACKSON
March 09, 2025
Tyler made things very easy. Willing to work with you. Quick, efficient, and none of the nonsense I've gotten from the finance guy at other dealers. Pleasure to work with. Willing to work with you. Quick, efficient, and none of the nonsense I've gotten from the finance guy at other dealers. Pleasure to work with. More
by agb1515
Employees Worked With
March 09, 2025
Pierre is easy to work with and definitely wants to provide great service. He saw how excited I was about the car and seemed to really enjoy walking me through everything about the car. Great experie provide great service. He saw how excited I was about the car and seemed to really enjoy walking me through everything about the car. Great experience and highly recommend. More
by agb1515
Employees Worked With
March 09, 2025
Friendly. Knowledgable. Fair. No nonsense. All these people seem to want to do is make it easy to drive out of there with an amazing car. Exactly how it s Knowledgable. Fair. No nonsense. All these people seem to want to do is make it easy to drive out of there with an amazing car. Exactly how it should be. Easy decision to take your business here. More
by agb1515
March 08, 2025
Mark was very knowledgeable. He new bumper to bumper Nice personality and easy to work with. His customer service was top knotch. He new bumper to bumper Nice personality and easy to work with. His customer service was top knotch. More
by KENOKERSON52
Employees Worked With
