Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,259 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,259 reviews
September 19, 2024
Very friendly and informative people to work with. Not a stressful experience at all. Will definitely recommend to other BMW buyers. Not a stressful experience at all. Will definitely recommend to other BMW buyers. More
by cruella725
Verified Customer
September 19, 2024
The service was great, everything has handled very professional. The vechile price was very competitive. professional. The vechile price was very competitive. More
by JOELUCA1
September 18, 2024
Bough car for my wife, relaxed atmosphere, I retired from auto biz after 40 years . Salesman listened to my wants . Sold a car auto biz after 40 years . Salesman listened to my wants . Sold a car More
by BROGDENJC
September 18, 2024
Pierre and Frank made my purchase a great experience. Picking the car’s features, going over the purchase options and the delivery of the car, made the transaction effortless. Picking the car’s features, going over the purchase options and the delivery of the car, made the transaction effortless. More
by Leconte13
September 18, 2024
I'd had the Best experience buying a car Mark Eustice had giving us more than our expectative, my husband and my relly apreciate that giving us more than our expectative, my husband and my relly apreciate that More
by LINDALLITA2
September 17, 2024
Richard, was great. We were looking for something used for my son. He did not pressure us and he made it an easier experience. We were looking for something used for my son. He did not pressure us and he made it an easier experience. More
by JUSTMEE1979
September 16, 2024
Excellent service from sales to shop. Great experience. Would definitely recommend. Very knowledgeable and caring. Great experience. Would definitely recommend. Very knowledgeable and caring. More
by JEFF.SEARS
September 16, 2024
This was the fastest i ever got in & out of a dealership. Mark is so awesome! He made things so easy for me!! Mark is so awesome! He made things so easy for me!! More
by AGomez
September 15, 2024
Pleasant experience with salesperson. Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low f Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low for vehicle type. Would not return unless buying brand and deal was exceptional. Far for a repeat customer on relationship alone. More
by INASUSAN
September 15, 2024
My husband and I visited this dealership and we were looking for a new car I was very undecided, and they helped me choose the right car for me Pierre and Danny were extremely helpful in helping us cho looking for a new car I was very undecided, and they helped me choose the right car for me Pierre and Danny were extremely helpful in helping us choose the right car. We took our new car home the same day and I absolutely love it. they were extremely accommodating.and it was a pleasure. More
by JAMES@PLUMBINGNYCINC.COM
