Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,010 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,010 reviews
March 05, 2024
Great experience! Very clean and well presented dealership. Was greeted by Orville soon as I walked in. He helped me find the truck they just had traded in. They were Very clean and well presented dealership. Was greeted by Orville soon as I walked in. He helped me find the truck they just had traded in. They were very straight forward and helped me get the deal I was looking for, even as the place was closing. Still made it happen! Thank you again! More
by ANTHONYGODLESKI95
Verified Customer
March 03, 2024
Awesome experience from the minute I walked in to ordering a new X7. They were incredible every step of the way ordering a new X7. They were incredible every step of the way More
by KEVINECARROLL
March 03, 2024
Longtime customer and always treated great. Danny is the best in the industry and keeps his long standing relationships Danny is the best in the industry and keeps his long standing relationships More
by jeff.weiss.587
March 03, 2024
Great super nice Salesman very nice and super helpful Dealership like your own home! Love them Dealership like your own home! Love them More
by RICHATFULTON
March 03, 2024
Great experience. Easy to work with. Highly recommend this dealerships and specifically these employees. Thanks again! Easy to work with. Highly recommend this dealerships and specifically these employees. Thanks again! More
by mpollackov
March 03, 2024
5 5 for mat Mat was an amazing salesman 5 Incredible experience I would recommend to anyone experience I would recommend to anyone More
by Stamosdemetriou@aol.com
March 03, 2024
Our experience had excellent salesmanship- extraordinary professionalism - my 5th BMW - Danny Claro and his team continue to WOW me ! professionalism - my 5th BMW - Danny Claro and his team continue to WOW me ! More
by GUCCIARDOSUE
February 29, 2024
Came in to look around and found what We wanted in the X3. Our salesman, Mark Vicens helped navigate the sale effortlessly. He took his time and was patient with our questions. All went smoothly and we co X3. Our salesman, Mark Vicens helped navigate the sale effortlessly. He took his time and was patient with our questions. All went smoothly and we completed our deal with hardly any stress. More
by howgru
February 28, 2024
Paige was great! Did not stop until we got the deal done. Easy to communicate with, very understanding and super nice to me and my family. Did not stop until we got the deal done. Easy to communicate with, very understanding and super nice to me and my family. More
by insuranceinfo78
